Vishal Vijayakumar
Pathanamthitta
Summary
Professional business leader with strong track record in overseeing operations, driving performance and enhancing profitability. Adept at strategic planning, financial analysis and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities and commitment to achieving organizational goals.Professional with 10 Years’ experience especially in migration & travel industry . Do extremely well in fast paced environments as well as motivating and supervising staff to maximize productivity and hence company's profitability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Manager
Derrick Jones Management Pvt Ltd
01.2021 - Current
- Identified inefficiencies in operational workflows and implemented targeted solutions, improving overall productivity and performance.
- Spearheaded process enhancements, reducing delays and increasing efficiency across multiple departments.
- Led and motivated teams by fostering a collaborative work environment, resulting in improved employee performance and engagement.
- Managed and guided the Nurses Migration Team, ensuring smooth processing of registrations, admissions, and visa documentation.
- Negotiated cost-effective contracts with suppliers and vendors, ensuring optimal pricing and long-term partnerships.
- Cultivated strong relationships with clients and vendors, resolving issues effectively while ensuring high customer satisfaction.
- Prepared detailed monthly reports to assess team performance and identify areas for improvement.
- Analyzed key metrics to provide data-driven insights, supporting business growth strategies.
- Assisted clients with seamless international travel planning, ensuring compliance with regulations and hassle-free experiences.
- Provided expert guidance on visa applications, travel documentation and international travel requirements.
- Facilitated admissions to New Zealand universities and institutions, ensuring a smooth application process.
- Acted as a Admission consultant between students and educational institutions in New Zealand, providing guidance on admission selection and enrollment.
- Assisted with hiring process and training of new employees.
Senior Visa Executive
HTIC GLOBAL INFO PARK
10.2019 - 10.2020
- Improved client satisfaction with personalized service and tailored solutions.
- Supervising team to complete visa documentation work
- Managed and facilitated visa documentation processes for multiple countries, including the USA, UK, Schengen nations, Australia, Canada, New Zealand, Brazil, Ireland, Turkey, Singapore, Malaysia, South Africa, Japan, Korea, China, Thailand, Georgia, Russia, Romania, Ukraine, the Philippines, Zambia, and more. Ensured compliance with respective immigration regulations and streamlined application procedures for a seamless approval process.
- Maintain regular communication with customer prior to departure to provide updated travel information.
- Provided comprehensive back-office support for a UAE-based company, managing all documentation processes from India. Ensured smooth and efficient handling of visa applications, regulatory paperwork, and administrative tasks to support business operations seamlessly.
- Provided back-office support for motor insurance underwriting in the UAE market, assisting with policy documentation, risk assessment, and compliance to ensure efficient processing and regulatory adherence.
Travel Executive and Visa Consultant
Apollo Flight Centre LLC
10.2015 - 09.2019
- Verified customer passports, visas, and state-issued IDs to ensure proper identification and compliance with international travel regulations.
- Reviewed and processed passenger visa documentation, assisting customers in maximizing visa approval success.
- Managed visa documentation procedures for multiple countries, including the USA, UK, Schengen nations, Australia, Canada, New Zealand, Brazil, Ireland, Turkey, Singapore, Malaysia, South Africa, Japan, Korea, China, Thailand, Georgia, Russia, Romania, Ukraine, the Philippines, Zambia, and more.
- Maintained proactive communication with customers before departure, providing updated travel information and necessary guidance.
- Handled collection and recording of deposits and final payments, ensuring accurate financial tracking and compliance.
- Proficient in ticketing using SABRE software, facilitating seamless booking and travel arrangements.
- Managed AIG travel insurance (American Insurance Guard), assisting clients with policy selection and claims processing.
- Utilized Eboss accounting software to generate and manage financial reports efficiently.
- Handled global hotel reservations using Rezlive and GTA worldwide platforms to secure accommodations for travelers.
Administrative Officer
Nippon Toyota (Marg Group)
09.2014 - 09.2015
- Maintained a well-organized and aesthetically pleasing showroom environment, ensuring cleanliness, comfort, and a luxurious atmosphere.
- Managed and guided the hospitality team to maintain professional service standards in line with brand expectations.
- Supervised and led the front office, food service, and cleaning teams, ensuring smooth operations, high service standards, and an exceptional customer experience.
Education
MBA - Tourism And Hospitality Management
MBA Tourism & Hospitality
Coimbatore, India04-2012
Bachelor of Science - Zoology
Catholicate College
Pathanamthitta, India05-2010
High School Diploma -
Diploma in Computer Financial Accounting
Pathanamthitta, India05-2013
No Degree - 12th Standard
Kendriya Vidyalaya Naval Base No.2
Kochi05-2007
Skills
- Customer service
- Project management
- Employee management
- Documentation and reporting
- Business development
- Customer relationship management
- Negotiation
Certification
Diploma in Computer Financial Accounting
MS Ofiice
Additional Information
Travel Experience
-Traveled twice Georgia
-Thailand
-Oman (Mussandum)
-UAE
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Timeline
Business Manager
Derrick Jones Management Pvt Ltd
01.2021 - Current
Senior Visa Executive
HTIC GLOBAL INFO PARK
10.2019 - 10.2020
Travel Executive and Visa Consultant
Apollo Flight Centre LLC
10.2015 - 09.2019
Administrative Officer
Nippon Toyota (Marg Group)
09.2014 - 09.2015
MBA - Tourism And Hospitality Management
MBA Tourism & Hospitality
Bachelor of Science - Zoology
Catholicate College
High School Diploma -
Diploma in Computer Financial Accounting
No Degree - 12th Standard
Kendriya Vidyalaya Naval Base No.2
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