Vishal Yadav
Banking
Mumbai
Summary
Motivated professional with a commitment to top-tier performance.
Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
OPERATIONAL EXCUTIVE
Talentpro India -(Associate Of HDFC Bank)
Mumbai
07.2022 - Current
Working with HDFC Bank
- Preparation of various Daily/Weekly/monthly reports.
- Generating and running contest data for SMs as well as Outsourced staff.
- Preparing Credit cards (MRMDET) report of merchants and also track their business for sales and non- sales team.
- Preparing credit cards (UPI) reports of marchants and also track theri business for sales and non-sales team.
- Co-ordinate with sales manager and supervisor for solving data related
issue. - Update in Account No Linking (PAN India).
- Use MAP System for upload & collecting data.
- Releasing daily report on credit card LG/LC(generated and approved leads), maintain NIb andelb.
- Collaborated on operational support tasks to achieve.
Calling Executive
Country Club
Mumbai
01.2022 - 02.2022
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Ensured compliance with industry regulations while maintaining open lines of communication with regulatory bodies.
Education
Bachelor Of Commerce (B.COM) In Banking - Banking
Veer Narmad South Gujarat University
Surat 04.2018 - 09.2022
HSC - Commerce
Bhagini Samaj M.G.Malti High School
Vapi 03.2017 - 04.2018
Skills
Teamwork
Problem Solving
Data Analysis
Accounting Skills
Back Office Operations
Inventory Control
Regulatory Compliance
Fast Learner
Hobby
- Photography
- Video editing
- Cricket
- Reading
- Travelling
CERTIFICATION
- Tally with GST
- MS-CIT Passed
- Adobe Photoshop
- Course on computer concepts (CCC)
- Libreoffice
- Graphic designing
- Hardware
Timeline
OPERATIONAL EXCUTIVE
Talentpro India -(Associate Of HDFC Bank)
07.2022 - Current
Calling Executive
Country Club
01.2022 - 02.2022
Bachelor Of Commerce (B.COM) In Banking - Banking
Veer Narmad South Gujarat University
04.2018 - 09.2022
HSC - Commerce
Bhagini Samaj M.G.Malti High School
03.2017 - 04.2018