Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Vishali

Vishali

Team Lead- Operations
Gurgaon

Summary

Driven by a results-focused approach at Vaco Binary Semantics, I spearheaded team performance enhancements and operational efficiencies, leveraging my expertise in Operations Management and Coaching. My strategic leadership and innovative problem-solving significantly boosted productivity and fostered a culture of continuous improvement, embodying a commitment to excellence and collaborative success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Lead

Vaco Binary Sementics
10.2022 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Generated reports detailing findings and recommendations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.

Subject Matter Expert

Vaco Binary Semantics
04.2020 - 10.2022
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Fostered culture of continuous improvement, identifying and implementing process optimizations.
  • Boosted team morale and productivity through effective leadership and clear communication.
  • Enhanced team productivity by leading specialized training sessions on innovative industry practices.
  • Served as go-to expert for resolving technical challenges, enabling smoother project progression.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Senior Analyst

Vaco Binary Semantics
04.2018 - 03.2020
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Generated standard and custom reports to provide insights into business performance.
  • Provided technical support for troubleshooting analytics and reporting issues.

Analyst

Vaco Binary Semantics
01.2016 - 03.2018
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Increased efficiency by streamlining data analysis processes and implementing automation tools.
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Increased customer satisfaction by analyzing feedback and implementing necessary changes.
  • Streamlined reporting processes, significantly reducing time required to generate insights.
  • Enhanced report accuracy, conducting thorough data audits on regular basis.
  • Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Optimized operational efficiency by redesigning workflow processes.
  • Developed comprehensive training materials for new analysts, improving onboarding efficiency.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

B.Tech - Computer Science

Swami Keshvanand Institute of Technology Managment
Jaipur
04.2001 -

Skills

Operations Management

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Certification

Google sheets

Timeline

Team Lead

Vaco Binary Sementics
10.2022 - Current

Subject Matter Expert

Vaco Binary Semantics
04.2020 - 10.2022

Senior Analyst

Vaco Binary Semantics
04.2018 - 03.2020

Google sheets

03-2018

Analyst

Vaco Binary Semantics
01.2016 - 03.2018

B.Tech - Computer Science

Swami Keshvanand Institute of Technology Managment
04.2001 -

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Vishali Team Lead- Operations