Vishali Manivannan
Software Development Engineer
Bengaluru
Summary
Critical thinker with a resilient mindset. Passionate backend engineer at Microsoft, building scalable cloud systems that power real-world impact.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Software Engineer 2
Microsoft
09.2023 - Current
- Migrated Azure Cosmos DB billing to Microsoft’s modern Oro platform, handling 13 complex billing modes.
- Reverse-engineered and optimized legacy C# microservice for performance and reliability.
- Led a 2-person team, driving migration, validation, and production readiness.
- Built real-time billing pipelines using Stream Analytics, Event Hub, and ADX.
- Designed KQL-based automations to monitor and reduce billing discrepancies to zero, ensuring data accuracy.
- Primary Cosmos DB contact for billing, aligning requirements, and ensuring revenue accuracy.
Software Engineer
Microsoft
01.2021 - 08.2023
- Mission-critical service designed for scale, compliance, and data guarantees. Focussed on building a next-generation data platform for reliable ingestion, aggregation, and processing of high-volume usage data from Microsoft.
- Worked on the Azure Usage Billing Resource Provider (RP), which interfaces with a backend C# microservice responsible for billing resource management.
- Authored finite state machines in the microservice to handle resource lifecycle transitions (e.g., create, update, delete), ensuring reliable stateful behavior and platform consistency.
Senior Technical Support Engineer
Microsoft
04.2018 - 12.2020
- Technical Support Engineer Bangalore | 09/2017 - 03/2019
- Provided end-to-end support for enterprise customers using Skype Online and Microsoft Teams.
- Managed issues from identification to resolution, including critical incidents with Skype for Business architecture and network downtimes.
- Conducted testing and identified bugs across Mac, Windows, iOS, and Android, collaborating with product teams for improvements.
- Senior Technical Support Engineer Bangalore | 04/2019 - 12/2020
- Joined the Support team for Microsoft Teams Live Events, facilitating online meetings for up to 10,000 attendees and led a team of junior engineers, providing mentorship and taking over escalated cases when needed.
Education
B.Tech - Computer Science And Engineering
Sastra University
10th - undefined
Srinivasa Vidhyalaya
12th - undefined
Srinivasa Vidhyalaya
Skills
- C/C, Python, Java, C#
- SQL, No SQL, KQL, ASAQL
- System design
Interests
Trekking, Yoga and fitness, World history and sociology, Philosophy and literature
Technologies
- CosmosDB
- KQL
- Azure Stream Analytics
- Git
- CI/CD with Azure DevOps
- Logging, Dashboarding and Alerting
- SRE Practices
Timeline
Software Engineer 2
Microsoft
09.2023 - Current
Software Engineer
Microsoft
01.2021 - 08.2023
Senior Technical Support Engineer
Microsoft
04.2018 - 12.2020
10th - undefined
Srinivasa Vidhyalaya
12th - undefined
Srinivasa Vidhyalaya
B.Tech - Computer Science And Engineering
Sastra University
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