Vishal Jagwani
Brand Sales Manager
Mumbai
Summary
Driven Sales Leader with 15+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Brand Area Sales Manager
HTL International - New Century Trading India Pvt Ltd
7 2022 - Current
- Manage operations for North Central and Western region of India
- Successfully launched 12 SIS stores in North, West & Central India
- Established and maintained relationships with key stakeholders to ensure alignment with business objectives
- Developed and implemented a regional sales strategy that increased retail display space at client stores by 20%
- This contributed to a higher conversion & helped in gaining 40% of the dealer store sales
- Analyzed customer data to identify trends and insights that drove sales growth of 20% - used data from across India to develop ready stock program
- Developed a comprehensive budget and forecast that accurately projected sales and expenses
- Conducted market research to identify new customer segments and develop strategies to target them
- Identified and targeted potential clients and drove new business opportunities, resulting in a 22% increase in annual revenue
- Collaborated with marketing team to develop promotional campaigns that increased brand awareness and drove sales.
Cluster Manager
ROYALOAK - Contemporary Furniture brand
03.2021 - 05.2022
- Sales & Operations - Manage operations for the Western region
- Kept up with activities at regional business locations through regular visits and check-ins
- Spearheaded customer relations strategies and prioritized client experiences to build brand loyalty
- Delivering and monitoring customer experience at all touch points
- Achieved ever highest sales numbers for West region since launch
- Recruited, engaged, and retained quality sales professionals
- Successfully launched one store in Bhiwandi (15000 sq.ft)
- Checked team performance and KPIs to address deficiencies and manage territory
- Managed regional facilities, including establishing optimal hours, implementing preventive maintenance programs, and coordinating needed repairs.
Cluster Manager
India Circus by Krsnaa Mehta - Godrej Venture
04.2018 - 03.2020
- Trained team to connect with customers, tenaciously pursue sales, and cultivate strong customer relationships
- Generated revenue from new product launches and service cross-promotion
- Achieve sales targets as per Annual Business Plan (ABP) - Make strategies for each store to achieve the set target
- Ensure all operational SOP's are adhered to in all stores at all times
- Develop relevant competencies in the store teams through identification and implementation of relevant training programs
- Monitor and Manage Inventory, ensuring Product availability at all Stores and Ensuring Aging level be brought down through offering right Sales schemes
- Formulated the retail practices for IC stores
- Launched 01 flagship store in Chennai, contributing, 15% to the overall business
- Established feedback forms & regulated in-store communications for effective promotions
- Introduced SOP's for retail stores in synergy with the company guidelines
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions for stores in Mumbai & Chennai.
Senior Stylist
JO MALONE LONDON - Metaphor Tradelinks Pvt Ltd
07.2017 - 03.2018
- Managed day to day store operations
- Help customer understand & find their bespoke scent
- Maintain VM as per company guidelines
- Share daily sales & stock reports
- Supervised inventory control measures and collaborated with purchasing team to verify consistent and cost-effective replenishment
- Contributed more than 35% of total store sales
- Managed to close bulk orders with HNI Clients.
- Acted as liaison between management and staff during team meetings to improve communication channels among all team members
Store Manager
AVH Clothing - Quirky Apparel youth Brand
11.2010 - 06.2017
- Day to day store operations - Stock replenishment on a weekly basis
- Daily store sales reporting & cash management
- Build and manage a strong retail team and ensure that SOP's are adhered to
- Helped reduce purchase cost by 40% - by sourcing directly from vendors in China & Thailand
- Helped start new apparel brands at store - Levis, Mufti, Rexstraut, Killer, Integriti, Deal Jeans, Gianti, Morris & more increasing monthly revenue by 25%
- Built a strong and result oriented sales team of 8 people
- Introduced new categories for men's accessories attributing to 10% increment in revenue
- Addressed and resolved escalated customer complaints and worked to restore satisfaction
- Directed merchandising strategy to achieve memorable product presentation and increase revenue.
Assistant Sales Manager
Aakruti Distributors - Vodafone Channel Partner
12.2008 - 10.2010
- Assist the GM in his daily activities, mainly in all over Sales Planning & Control
- Ensure sales staff is aware of the sales offers & new launches
- Work with back end team to maintain sales hygiene & deliver daily sales reports to Vodafone HO
- Co-ordinate with territory sales manager (Vodafone) for BTL activities & other sales campaigns
- Managed inventory levels by tracking current stock and demand, optimizing levels with balanced approach
- Helped achieve the highest sales in Mumbai region for prepaid sales in Q1 of 2008
- Improved monthly turn over to Rs.2.10 cr from 1.25 cr - highest by any channel partner for the given area - May 2009
- Helped increase retailer base from 410 to 685 in the span of 12 months, thereby increasing monthly sales by 25%
- Brought down the bonus card distribution cycle time by 1 week by efficient planning of men, material and resources
- Supported retailers in the Vodafone contest - our retailer won the Highest number of prepaid sim activations in Mumbai in 2009.
Education
MBA (MM) -
NMIMS
Mumbai 07.2021 - 05.2023
Bachelor in Commerce -
S.I.E.S College of Arts, Science & Commerce
Mumbai 07.2005 - 03.2007
Skills
Certification
CCNA Security
Timeline
MBA (MM) -
NMIMS
07.2021 - 05.2023
Cluster Manager
ROYALOAK - Contemporary Furniture brand
03.2021 - 05.2022
Cluster Manager
India Circus by Krsnaa Mehta - Godrej Venture
04.2018 - 03.2020
Senior Stylist
JO MALONE LONDON - Metaphor Tradelinks Pvt Ltd
07.2017 - 03.2018
Store Manager
AVH Clothing - Quirky Apparel youth Brand
11.2010 - 06.2017
Assistant Sales Manager
Aakruti Distributors - Vodafone Channel Partner
12.2008 - 10.2010
Bachelor in Commerce -
S.I.E.S College of Arts, Science & Commerce
07.2005 - 03.2007
Brand Area Sales Manager
HTL International - New Century Trading India Pvt Ltd
7 2022 - Current