SAP
Vishal Kumar Ojha
Management Trainee
Jamshedpur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CSA
TELEPERFORMANCE
KOLKATA
09.2022 - Current
- Gained familiarity with company products to answer customer questions and make recommendations.
- Connected with customers by listening to concerns and answering questions.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Handled products and equipment in accordance to safety guidelines to create safe working and shopping environment.
- Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador.
Education
High School Diploma -
Baradih High School
Jamshedpur 04.2001 -
High School Diploma -
Abdul Bari Memorial
Jamshedpur 04.2001 -
BBA - Marketing
Jamshedpur Workers College
Jamshedpur 04.2019 - 11.2022
Skills
CRM
Report preparation
Recordkeeping strengths
Retail materials management
Training development aptitude
Complaint resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of { 29 ] staff members.
- Resolved product issue through consumer testing.
Additional Information
If you will give me the chance , i will never let you down..
Software
MS EXCEL
Timeline
CSA
TELEPERFORMANCE
09.2022 - Current
BBA - Marketing
Jamshedpur Workers College
04.2019 - 11.2022
High School Diploma -
Baradih High School
04.2001 -
High School Diploma -
Abdul Bari Memorial
04.2001 -