Vishal Nandurdikar

Operations Manager

Sodexo India Services Pvt Ltd

10.2024 - Current

Assisted in daily operations to ensure efficiency and smooth workflow.
Supported team members by learning safety protocols and operational tools.
Ensure the profitable delivery of operations, control of costs & overheads through the achievement of business targets for GOP.
Responsible for the delivery and expansion of business and margin in all operations ensuring full compliance with contractual obligations and Sodexo policies and procedures.
Supporting new business development through promotion and costing of products & services and response to the proposals, which delivers new business in Sodexo’s Integrated Facilities Management activities.
Responsible for establishing and maintaining multi-level business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client. Internal
Ensuring a comprehensive understanding of and meeting all clients & consumers’ expectations under each of the relevant client agreements. Prepare timely and accurate financial and qualitative reports; Reporting the same to Regional Head monthly and as and when required.
Proactively responsible in the recovery of overdue’ s, if any, following up on Invoices, owing to internal and external clients and maintaining a close relationship with Sodexo Finance team to ensure all suppliers and contractor payments are managed effectively.
Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, help wherever and whenever required.
Liaising with team to ensure alignment with the business goals and vision of Sodexo.
Ensuring quality of work by adhering to Sodexo service standards.
Drive the Monthly MOM with agenda with client and sharing the action plan for closure with timelines.
Safety walk is done throughout the site and following audit process outlined as per Sodexo Standards likewise QHSE & maintaining Score of sites with an action plan if required.
Ensuring the team follows the Golden rule tracker each day along with and 3 safety checks which should be diligently followed by each employee of Sodexo.
Ensuring CSM (Consumer Service Management) is followed with Positive approach & catering as per requirement of clients.
Managing BPR (Business Process Reengineering) diligently to achieve productivity, process Cycle & maintaining Quality of Services with Client Satisfaction.

Overview

Work History

Operations Manager

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Operations Manager

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