Vishal V Nayak
IT Business Analyst
Bangalore,Karnataka
Summary
Results-driven techno-functional consultant with 6 years of experience in effectively implementing and managing various products, from initial implementation to go-live and ongoing client support. Adept at analyzing business processes and working closely with stakeholders to understand requirements and develop tailored product configurations. Proficient in analyzing and improving computer systems to optimize business operations. Experienced in identifying system requirements, designing innovative solutions, and seamlessly integrating software applications to streamline workflow and boost efficiency. Demonstrated success in driving significant enhancements in system functionality and user satisfaction throughout previous roles.
Overview
6
6
years of professional experience
Work History
IT Business Analyst
Societie General
08.2021 - Current
- Company Overview: Sofico Miles ERP
- Analyzed Business user's requirement and lead end to end implementation for Sofico miles ERP starting from project scope definition to go live and support
- Created Process Flows, data mappings and user manuals for end-users during the implementation phase and also mentored the consultants to work independently on critical support ticket or managing show stoppers.
- Configured Core modules of Miles ERP based on client requirements includes Purchase Requisition, Credit Risk, Sales Quotation, Contract, Manufacturing, Work orders and Invoicing modules.
- Ensured to reduce JIRA requests new and ageing support and development ticket by 10% received as Business Requests for many countries by conducting team scrum calls and on time UAT,s till production release by considering SLA.
- Collaborated closely with cross functional teams (Jasper Report, Power BI, SUN invoice integration team) throughout all phases of project lifecycle from planning through delivery of the project.
- Worked extensively on SQL scripting, Query Optimisation writing Stored procedure, Data extraction, Report Generation, XML's, Formula creations.
- Performed gap analysis between customer requirements and existing system capabilities, recommending best solutions as needed.
- Sofico Miles ERP
ERP Consultant
Etag Software
07.2018 - 07.2021
- Company Overview: Infor LN ERP
- Requirement Analysis, designing, development and testing of ERP Applications
- Worked extensively for Order Management (Purchase and Sales), Warehouse Management and Manufacturing modules of ERP LN Logistics
- Worked briefly on General Ledger (GLD), Central Invoicing (CI), and Accounts Receivable(ACR) and Accounts Payable(ACP) modules of ERP LN Financials
- Met project goals, garnering widespread support and growing customer base
- Trained Staff and users to work with computer systems and programs
- Provided technical consulting services to clients on the use of ERP systems, including system configuration, data migration, customizations, and integration with other applications
- Documented Detailed business process in order to develop customized reports that meet customers' needs using SQL queries or reporting tools
- Infor LN ERP
Education
Master of Computer Application (MCA) - undefined
Acharya Institutes of Technology
BangaloreSkills
ERP Implementation and Support
Accomplishments
- Spot Award
- Star of the Quater
Skillsummary
- Elicitation Techniques
- ERP Implementation and Support
- Supply Chain Management
- Requirement Capture and Documentation
- Product Management
- Agile Methodology (Jira Tools)
- DataBase Management (SQL)
- Automotive Industry Knowledge
Timeline
IT Business Analyst
Societie General
08.2021 - Current
ERP Consultant
Etag Software
07.2018 - 07.2021
Master of Computer Application (MCA) - undefined
Acharya Institutes of Technology
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