Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vishal V Wadekar

Thane,MH

Summary

Detailed Process Manager with over 4 years of experience in change management, process improvement and efficiency within Insurance & Banking & 10 Years in Sales & Distribution. Innovated new processes and positive impacted profit margins, efficiency and quality. Also add on focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
8
8
Certifications

Work History

Process & Project Manager

YES Bank Limited
MUMBAI, MAHARASHTRA
02.2020 - Current

Process Management:

  • Evaluated impact of process change on overall operation and determining return on investment
  • Responded rapidly to market shifts to make changes to corporate processes
  • Improved efficiency and effectiveness of performance and management of processes across departments
  • Analyzed steps of activities to discern existence of business processes for formalization
  • Evaluated corporate business processes to align outcomes with strategic goals and corporate vision
  • Supervised site investigations, reported issues, and escalated those that required further assistance

IRDAI Certification:

  • Driving Certification for Bank to increase number of Sellers in Bank for selling Insurance
  • Supporting Business Channel for Certification & related Query
  • Liaison with external stakeholders like NSEIT, III, IRDAI & Insurers for certification
  • Drive Technology interventions wherever required to simplify process and reduce overall TAT
  • Ensuring process is compliant and highlighting any non-compliant activity to sales hierarchy right from sales staff to Business Head
  • Ensuring all certified sales staff undergo refresher training for AML & ULIP to be compliant to solicit business in the respective genre.

Project Management:

  • Fostered relationships with vendors to foster positive working relationships
  • Developed and initiated projects, managed costs and monitored performance
  • Understanding Project & its Objectives to support Business requirements
  • Working on Concept Notes along with Business team
  • Creating Scope of Business along with Business Case for Stakeholders
  • Assist in definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop detailed project plan to monitor and track progress
  • Coordinate internal resources and third parties/vendors for flawless execution of projects
  • Ensure that all projects are delivered on time, within scope and budget post evaluation
  • Briefing Management Track project performance, specifically to analyze successful completion of short and long-term goals

Projects Undertaken:

  • Unique single platform for Seller to access all insurance companies’ products for solicitation from single application
  • Database Management to gather all business data in one place to make fruitful use of business
  • Communication module to share status of proposals to customers
  • In-house Point of Sales Person module (POSP) to enhance business
  • Straight through process Portal to give loan for Insurance premium for renewal business
  • In-house Specified Person module to strengthen business for Bank.

Product Manager

HDFC Bank
MUMBAI, MAHARASHTRA
03.2018 - 02.2020
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies
  • Established criteria for each milestone within the product roadmap as means to measure developmental progress
  • Drive Technology interventions wherever required for making business simple & more meaningful
  • Collaborated with sales, marketing, and support teams to launch products within specified Timelines
  • Benchmarking with competitor's product & enabling product USPs, in collaboration with Insurer, as per the requirement of the business
  • Working closely with internal stakeholders’ complaint process for Open Architecture Structure in terms of RBI & IRDA Compliance
  • Creating Digital Platforms & Channels (Marketing & Innovation) to enhance business
  • Development of Business tracking Tools & Escalation Matrix to Support Sales Function
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.


Projects Undertaken:


  • Introduction of New customized products for Cross-selling Insurance in the various channels
  • Projects Undertaken:
  • Straight through the process (STP) digital Journey for Insurance Loan bundle products
  • Sales Engagement Tracker developed to track, monitor & suggest business meetings more productive
  • Lead Management Tool which is used to create, gather & use it at the time of Renewal
  • In-frame & Insurance journey for Insurance partners in Netbanking
  • Insurance through FAST-TAG

Brach Head

SBI General Insurance Company Limited
MUMBAI, Maharashtra
07.2012 - 03.2018

Heading Vertical for Branch – Bancassurance, Agency & Motor Dealer


Profile in Brief-.


  • Drive achievement of Branch objectives (top & bottom-line) through dedicated team (s).
  • Understand plans for Branch level and cascade same to Bancassurance (SBI-NBG & ABs) and Agency Channel teams; Understand Region/ Branch level plans for Bancassurance (SBI-CBG) and Broking Channels, along with other key enabling functions (U/W, Ops, Claims, etc.).
  • Identify avenues of expansion of Branch and provide inputs to expansion plans for Region/ S&D Organization.
  • Ensure ongoing research on current dynamics, competition activities, and initiatives within al- located geography, including competitor activities and initiatives; incorporate learnings from same and provide insights while planning for Branch.
  • Develop annual budget for Branch, along with allocation for various products.
  • Monitor adherence to budgets; take corrective actions in case of variances.
  • Manage manpower costs within the allocated Branch.
  • Ensure implementation of planned sales initiatives in effective, efficient, and standardized deployment by developing various Campaigns to have proper product penetration.
  • Identify avenues for improvement of effectiveness and efficiency of Branch teams; provide feedback to superiors on same.
  • Conduct performance/ business review for allocated Branches at defined intervals, identify gaps, and take corrective action.
  • Review all MIS Reports and take corrective actions in case of variances.
  • Take overall responsibility for increasing ownership & empowerment within the Branch.
  • Foster an environment of learning, excellence, and innovation within all aspects of teamwork at the Branch to drive employee engagement and minimize attrition.

Associate Manager

HDFC ERGO General Insurance Co. Ltd
MUMBAI, MAHARASHTRA
09.2010 - 06.2012
  • Review all MIS Reports and take corrective actions in case of variances
  • Take overall responsibility for increasing ownership & empowerment within the Branch
  • Foster an environment of learning, excellence, and innovation within all aspects of teamwork at the Branch to drive employee engagement and minimize attrition
  • Taking care of Retail Branch Banking and Corporate Business Banking General Insurance business
  • Maintain relationship with banks and their representatives
  • Analyzing customer profiles from branches for GI needs
  • Drafting plans with Cluster heads and Executing contests for branches to boost General Insurance business
  • Driving sales team to achieve monthly targets
  • Provide training to the sales team and bank sales representatives
  • Coordination between underwriting team, sales team, and claim team
  • Working out on Renewals and lost cases
  • Track and evaluate daily, weekly and monthly performance of individual officers.

Sr. Executive

Bajaj Allianz General Insurance Co. Ltd
MUMBAI, MAHARASHTRA
12.2009 - 09.2010
  • Driving and monitoring General Insurance business on a national level
  • Maintain relationship with banks and their representatives
  • Meeting at Banks HO & getting strategies implemented
  • Driving sales team and banks to achieve their sales target
  • Provide training to the sales team and bank sales representatives
  • Coordination between underwriting team, sales team, and claim team
  • Designing and implementing Events and Contests for banks
  • Following up on licensing with banks
  • Prospecting new cooperative Banks and distribution partnerships.

Unit Sales Manager

ICICI LOMBARD General Insurance Co. Ltd
MUMBAI, MAHARASHTRA
12.2007 - 12.2009
  • Acquiring new Agents on regular basis
  • Licensing and tracking activation of same regularly
  • Handling GI retail products via Agents
  • Maintaining relationships with health agents
  • Coordinating with other departments such as U/W, Claims, & Operations
  • To meet agents/IOCL, Lead Providers, intermediaries on regular basis and maintain records of same in planned manner
  • Drafting & executing plans to push Two-Wheeler insurance through POS at IOCL Locations across Navi Mumbai
  • Training & motivating Agents to qualify contests and thus bring in incremental business.

Education

PGDBA - Marketing

IES Management College
Mumbai, MH
01.2006 - 01.2008

PGDBA - Retail Mgt

Welingkar Institute of Mgt
Mumbai
01.2006 - 01.2008

B. Com - Commerce

Dyansadhana College
Mumbai, MH
01.2005 - 01.2006

HSC -

Dyansadhana College
Thane, MH
01.2002 - 01.2003

S.S.C -

Dyanadeo Vidya Mandir
Thane, MH
01.2000 - 01.2001

Skills

Process Evaluation, Engineering, Enhancement & Implementation

undefined

Certification

The Ultimate BPM and BPMN 2.0 Course (Udemy)

Timeline

Tableau (Simpli Learn)
07-2022
Certification Business Analyst Professional (Simpli Learn)
02-2022
User Experience Design Essentials (Udemy)
06-2021
Lean Six Sigma Green Belt (Simpli Learn)
03-2021
Agile Scrum Master (Simpli Learn)
02-2021
PMP Project Management Professional (Simpli Learn)
02-2021
R for Data Science (Simpli Learn)
03-2020

Process & Project Manager

YES Bank Limited
02.2020 - Current
The Ultimate BPM and BPMN 2.0 Course (Udemy)
01-2020

Product Manager

HDFC Bank
03.2018 - 02.2020

Brach Head

SBI General Insurance Company Limited
07.2012 - 03.2018

Associate Manager

HDFC ERGO General Insurance Co. Ltd
09.2010 - 06.2012

Sr. Executive

Bajaj Allianz General Insurance Co. Ltd
12.2009 - 09.2010

Unit Sales Manager

ICICI LOMBARD General Insurance Co. Ltd
12.2007 - 12.2009

PGDBA - Marketing

IES Management College
01.2006 - 01.2008

PGDBA - Retail Mgt

Welingkar Institute of Mgt
01.2006 - 01.2008

B. Com - Commerce

Dyansadhana College
01.2005 - 01.2006

HSC -

Dyansadhana College
01.2002 - 01.2003

S.S.C -

Dyanadeo Vidya Mandir
01.2000 - 01.2001
Vishal V Wadekar