VISHAL VASANTRAO JADHAV
Instructional Designer
Pune
Summary
Driven professional with over 10 years of increasing responsibility in staff development, instructional design, and program administration seeking to take the next career step with a respected organization. Highly skilled in content development, creating learning programs and initiatives, and leveraging learning solutions to achieve LEARNING goals. Demonstrated success in establishing best practices to sustain business goals and advance training initiatives.
Overview
13
13
years of professional experience
8
8
Certifications
1
1
Language
Work History
Sr. Associate Design
Emeritus Executive Learning
Pune
11.2021 - Current
- Supervises assigned instructional design staff and manages the course development and design processes for the Faculty Center for Teaching and Learning
- Work with the instructional community in any teaching modality, including online, blended, and face-to-face to enhance the pedagogy of any class
- Work with faculty and instructional design staff on the development of online and blended courses and ensures course quality through the appropriate blend of pedagogy and technology based on learning theory and instructional design practices
- Provide consultations and serves as a resource to faculty on the design, development, evaluation, and revision of learning outcomes, course modality, high-impact learning practices, Universal Design for Learning (UDL) and accessibility issues, copyright, and effective assessment strategies
- Support faculty use of instructional technologies through training and tutorials, troubleshooting, and providing other support services as required
- Perform official reviews of online courses and other instructional materials and activities, regardless of modality, to recommend revisions that are following best practices or other standards and the expected learning outcomes
- Improving the level of understanding of the instructional community by providing online courses, webcasts, workshops, and other resources in support of research-based teaching practices
- Contributing to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds
- Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the supervisor
- Contributing to the overall success of the Faculty Center for Teaching and Learning and Student Development and Public Affairs by performing all other duties as assigned
- Content Development:
- Design curricula for face-to-face and virtual learning sessions using creative, innovative, and evidence-based approaches; develops storyboards for e-learning and videos
- Develops blended learning courses and speaks knowledgeably with clients about the value of blended learning and learning evaluation through Kirkpatrick Levels 1-4
- Develop dynamic, experiential learning session designs, including macro designs based on client content, and training scripts
- Work effectively with client subject matter experts (SMEs)
- Oversee and guide virtual learning activities, including webinars, e-learning courses, videos, animations, and e- games
- Knowledge of Vyond, Articulate 360 (Storyline and Rise), Certified Adobe captivate professional
- Strengthen the capacity of subject matter experts to conduct effective training sessions in face-to-face workshops or virtual learning platforms
- Collaborate strategically with team members on cross-functional training approaches to best serve the client’s needs
- Respond to on-demand requests that focus on curriculum development, the use of technology, or communications skills
- Visualize instructional graphics, the user interface, and the finished product
- Conduct instructional research and analysis on learners and contexts
- Apply tested instructional design theories, practices, and methods
- Provide exercises and activities that enhance the learning process
- Create supporting material/media (audio, video, simulations, role-plays, games, etc.)
- Decide on the criteria used to judge a learner’s performance and develop an assessment instrument
- Maintain project documentation and course folders.
- Served as keyholder, overseeing business opening and closing operations.
- Defined work plans in alignment with stakeholder requirements.
Manager - Training & Development
Blue Dart Express Ltd
Mumbai
09.2019 - 11.2021
- Talent Development:
- Impart training to newly hired employees, preparing modules, maintaining training MIS, Conducting TNI, Refresher training, Train the trainers
- Conduct training on operations capability that is core operations and sales capability which includessales training and behavioural training for Senior, Mid, and junior level employees
- Training evaluation, Content development
- Inducting new joiners on the culture and Policies of the company
- Facilitate behavioural training to empower and make employees more efficient
- Training budget and implementation, Vendor management, managing team of regional training managers, and Operations capability building trainers PAN India
- Manage Global training initiatives from DHL (Parent organization) on employee development and engagement, Hands-on experience in Articulate 360 (Storyline & Rise) developed extensive e-learning courses and interactive courses
- Co-ordaining and strategizing global training initiatives from parent organization DHL, Project Management- Strategy, Execution, and evaluation
- Content Development:
- Design curricula for face-to-face and virtual learning sessions using creative, innovative, and evidence-based approaches; develops storyboards for e-learning and videos
- Develops blended learning courses and speaks knowledgeably with clients about the value of blended learning and learning evaluation through Kirkpatrick Levels 1-4
- Develop dynamic, experiential learning session designs, including macro designs based on client content, and training scripts
- Work effectively with client subject matter experts (SMEs)
- Oversee and guide virtual learning activities, including webinars, e-learning courses, videos, animations, and e- games
- Knowledge of Vyond a highly efficient interactive e-learning software
- Strengthen the capacity of subject matter experts to conduct effective training sessions in face-to-face workshops or virtual learning platforms
- Collaborate strategically with team members on cross-functional training approaches to best serve the client’s needs
- Respond to on-demand requests that focus on curriculum development, the use of technology, or communications skills
- Visualize instructional graphics, the user interface, and the finished product
- Conduct instructional research and analysis on learners and contexts
- Apply tested instructional design theories, practices, and methods
- Provide exercises and activities that enhance the learning process
- Create supporting material/media (audio, video, simulations, role-plays, games, etc.)
- Decide on the criteria used to judge a learner’s performance and develop an assessment instrument
- Maintain project documentation and course folders
- Employee engagement: Creating an employee engagement calendar and rolling out the activities or initiatives, Budgeting the EE activities for the year, sending communications related to EE activities, and making sure employees participate
- Leadership development:
- Coach senior management teams on leadership attribute through the global training program, co-ordinate with GMI (Great manager institute to arrange multiple leadership and skill development program for senior and middle management
- Manage development programs for Senior and Mid-level managers such as GMI (Great Manager Institute)
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Coordinated technical training and personal development classes for staff members.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Assisted in development of employee assessments to measure training value.
- Delivered new employee onboarding and training sessions via [Software].
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed new employee orientation training process for more than [Number] employees each year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Researched and obtained relevant course materials to achieve training objectives.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Created in-depth training manual for all employees.
- Directed field training to enhance participants' skills.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Developed departmental systems and procedures to better align workflow processes.
- Coordinated and prioritized required training courses for [Type] employees.
- Developed surveys to identify training needs based on projected production processes and changes.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Implemented new learning strategies depending upon employees' skill levels.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Tested all training software and hardware prior to commencing training programs.
- Selected and assigned instructors to conduct specific training programs.
- Conducted training courses and prepared videos for long-term use.
- Directed training programs and development paths for managers and supervisors.
Training Manager
Iron Buddha Company, TCW Tea Pvt. Ltd
06.2016 - 09.2019
- Induct and train newly hired retail sales staff on retail process and customer service, preparing modules, maintaining training MIS, TNI, Refresher pieces of training, Train the trainers
- Training evaluation, Content development
- Inducting new joiners on the culture and Policies of the company
- Facilitate behavioural training to empower and make employees more efficient
- Training budget and implementation
- Store visits for on-the-job training and observations
- Store aesthetics and visual merchandising training
- Participate in promotional events for the company and interact with customers for queries about products.
Sr. Training Executive
First source Solutions Pvt. Ltd
Mumbai
08.2015 - 04.2016
- Induct and train newly hired batches on the process and customer service, preparing modules, maintaining training MIS, TNI, Refresher training, Train the trainers
- Training evaluation, Content development on Articulate Storyline and Presenter
- Inducting new joiners on the culture and Policies of the company
- Facilitate behavioural training to empower and make employees more mindful
- Refresher training for low performers and with maximum D-SATS
- Developing interactive content and revamping the existing content
- Making sure maximum agents clear Preprocess and OJT training
- Listen to recorded calls and identify the training needs if any
- Maintain MIS- Attendance, score sheets, training calendars.
Global Talent Track Pvt. Ltd
06.2014 - 08.2015
- Sr
- Trainer Soft Skill & Service Excellence
Sr. Officer
Sharayu Toyota
02.2012 - 03.2013
- For Toyota Kirloskar Motors Module, Soft Skills & Sales
- Job profile and Responsibilities:
- Product and process training on all the product categories
- Customer service and telemarketing training
- Co-coordinating and aligning with TKM for pan-India training activities and assessments
- Schedule assessments and training programs for all the employees in the dealership
- Preparing and customizing training modules
Customer Care Associate
WIPRO BPO Ltd, Capital One
11.2010 - 02.2012
- Process) Job Profile and Responsibilities:
- Handled queries of customers related to credit cards i.e
- Dispute handling was also part of the talent acquisition team for some time to coordinate the training
- Maintain the customer quality index
- Worked over more than 1000 storyboards, best in creating:
- Creative assessments,
- Process-based eLearning,
- SOP-Based eLearning,
- Simulation-based eLearning,
- Interactive eLearning
- Role Play eLearning, and
Education
Post Graduate Diploma - Planning and Entrepreneurship
Post-Graduation - undefined
GPA: 67.24
Bachelor of Business Administrator - undefined
GPA: 70
H.S.C - undefined
GPA: 61
S.S.C - undefined
GPA: 67.48
Skills
Well Versed in the following Instructional designing and evaluation modelsundefined
Accomplishments
- Certifications:
- Certified Instructional Designing Specialist from Henry Harvin Institute
- Certified Adobe captivate specialist
- Certified Articulate 360 professional
- Google data studio certified
- Certified advanced learning professional to create asynchronous learning journey plans for trainees
- Certified ISO: 9001:2015 auditor for Quality management system Achievements
- Won the 1st prize at an intercollegiate quiz held at BMCC College, Pune
- Won the 1st prize at an intercollegiate case presentation held at BMCC College, Pune
- Directed a documentary film under a college project on “Alzheimer’s” and promoted it
Certification
Employee Training and Development
Timeline
Sr. Associate Design - Emeritus Executive Learning
11.2021 - Current
Manager - Training & Development - Blue Dart Express Ltd
09.2019 - 11.2021
Training Manager - Iron Buddha Company, TCW Tea Pvt. Ltd
06.2016 - 09.2019
Sr. Training Executive - First source Solutions Pvt. Ltd
08.2015 - 04.2016
- Global Talent Track Pvt. Ltd
06.2014 - 08.2015
Sr. Officer - Sharayu Toyota
02.2012 - 03.2013
Customer Care Associate - WIPRO BPO Ltd, Capital One
11.2010 - 02.2012
Indian Institute of Planning - Post Graduate Diploma, Planning and Entrepreneurship
Indian Institute of Planning and Management - Post-Graduation,
Indian Institute of Planning and Management - Bachelor of Business Administrator,
Ashokbhau Firodia Jr.College - H.S.C,
Sahyadri School - S.S.C,
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