Summary
Overview
Work History
Education
Skills
Personal Information
Internshiptraining
Languages
Disclaimer
Timeline
Generic
Vishant Sood

Vishant Sood

Chandigarh

Summary

Experienced and self-motivated Human Resources Professional with 6 years of industry experience administering policies and procedures in the Human Resources Department of a fast-moving outsourcing company. I want to excel in diversified fields by channelizing my potential in the most optimal direction. I believe that every field has enormous potential for learning and with my skills; I would like to prove myself as a distinctive advantage to my organization by maintaining good HR practices and driving an employee centric approach.

Overview

9
9
years of professional experience

Work History

Supervisor- Business Human Resources

TaskUs India Pvt Ltd.
Mohali
10.2023 - Current
  • Collaborate with business leaders to understand their goals and objectives and align HR strategies and programs to support these goals
  • Act as a point of contact for employee relations issues, providing guidance to ops managers and employees and ensuring compliance with employment laws and regulations
  • Assist in the design and implementation of performance management systems, helping TL’s to provide constructive feedback and coaching to employees
  • Identify opportunities for organizational development and change management, working with leaders to facilitate change initiatives
  • Use data and analytics to measure the impact of HR initiatives and provide insights to business leaders for decision-making
  • Ensure compliance with labor laws, regulations, and HR policies and procedures
  • Develop and implement strategies to enhance employee engagement, morale, and job satisfaction.

Assistant Manager – Talent Excellence

Teleperformance
Mohali
08.2018 - 10.2023

· Managing employee base of 7500 plus employees.

· Managing team of 10 executives/officers aligned under self.

· Ensuring all the grievances are being addressed by the team on real time & taking up the severe issues/concerns coming up within the LOB.

· Ensuring that the CM grid is being followed diligently and timely actions are being taken against the non-compliant employees.

· Showcasing the HR function in the monthly operations reviews which than further is presented to client.

· Support Ops in any ad-hoc /calendarized engagement activity/R&R.

· Taking care of employee care helpdesk/Grievance redressal through internal tool and manual random discussion with the employees.

· Handling all the queries, grievances & escalations from agents on the production/ops floor and ensuring that same are resolved within committed timelines.

· Support Ops in conducting Regular rewards & recognitions programs, employee counselling on floor.

· Conducting regular employee engagement activities on production floors.

· Exit formalities/Employee Attrition/ Retention Management.

Senior Field Sales Executive

Mankind Pharmaceuticals
08.2015 - 03.2016
  • Worked as a Medical representative
  • Managed hospitals and medical stores
  • Worked with team Managers to create effective business plans for increasing sales in the district Kangra and Chamba (HP)
  • Arranged appointments with doctors, pharmacists, and medical team to raise awareness of latest medicines launched
  • Managed the assigned region effectively using strong marketing skills that enabled to diagnose customers need sand to forecast trends.

Education

Master of Business Administration – HR & Marketing -

HPU University
Shimla, H.P
06-2018

Bachelor of Pharmaceutical Sciences -

Shoolini University
Solan, H.P
06-2015

Senior Secondary Non-Medical -

Rainbow International School
03-2011

Matriculation -

Mount Carmel Convent High School
03-2009

Skills

  • Relationship Building
  • Efficient Learner
  • Team Building and Supervision
  • Goal Oriented
  • Grievance redressal
  • Policy Enforcement
  • Operations Management
  • Internet Applications
  • Windows & Excel Functions
  • MS Office
  • Processes and procedures

Personal Information

  • Hobbies: Travelling & Cooking, Playing Badminton
  • Father's Name: Sh. Amrik Sood
  • Date of Birth: 03/03/93
  • Nationality: Indian
  • Marital Status: Married (2022)

Internshiptraining

  • CSIR-IHBT Palampur-Central government, Jan’18 – Feb’18, Eight Weeks training "Study on human resource and technology development and R&D", Recruitment process of organization., HRD practices followed by the organization.
  • CIPLA Pvt ltd, June’14-July’14, 6 weeks industrial training.

Languages

  • English
  • Hindi

Disclaimer

I do hereby declare that the above information is true to the best of my knowledge.

Timeline

Supervisor- Business Human Resources

TaskUs India Pvt Ltd.
10.2023 - Current

Assistant Manager – Talent Excellence

Teleperformance
08.2018 - 10.2023

Senior Field Sales Executive

Mankind Pharmaceuticals
08.2015 - 03.2016

Master of Business Administration – HR & Marketing -

HPU University

Bachelor of Pharmaceutical Sciences -

Shoolini University

Senior Secondary Non-Medical -

Rainbow International School

Matriculation -

Mount Carmel Convent High School
Vishant Sood