Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interest
Refernces
Timeline
Generic
Vishesh Bhupal Mokashi

Vishesh Bhupal Mokashi

Data Analyst and Salesforce Administrator
Ichalkaranji,Maharashtra

Summary

Results-driven analyst specializing in revenue optimization and data management within the hospitality sector. With a strong foundation in leveraging technology such as Salesforce and RMS systems, I thrive on translating complex data into actionable strategies that enhance revenue streams. Committed to continuous learning and adapting to evolving market trends, I aim to support businesses in achieving their financial targets through informed decision-making and innovative solutions.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Revenue Optimalisation Analyst

Ideas A SAS Company
07.2023 - Current
  • Developed and implemented revenue optimization strategies based on market analysis and performance data to maximize client profitability
  • Utilized advanced data analytics tools to create predictive models for revenue forecasting and budget planning
  • Identified key performance indicators and established benchmarks for evaluating client revenue management effectiveness
  • Participated in cross-functional teams to integrate new technologies and systems aimed at improving client revenue management processes
  • Conducted in-depth analysis of hotel performance metrics to identify areas for revenue improvement and implement tailored strategies
  • To liaise and coordinate with the client and teams and solve their concern related to the product through 'Salesforce'
  • Have helped and trained clients to effectively use Revenue Management Systems (G2 and G3)
  • Have assisted the client in optimizing their revenue goals with RMS
  • To analyze hotel forecasts and trends of hotels to meet clients' Revenue Optimization strategy
  • To monitor hotel revenue and other reports to deliver solutions while effectively resolving client issues
  • Coordinate and liaise with CRM and Sales team to resolve the client's PMS issue
  • Worked on data migration projects for 'Opera Cloud' and 'HTNG' projects
  • To extract data through basic 'SQL' queries
  • Coordinate various internal teams in PMS and RMS migration projects
  • Handled calls with the client and CRMs to resolve the client's concerns
  • To check and maintain various reports and Dashboards for Client Satisfaction, individual and team performance, and SLAs

Guest Experience Manager (Room and Sales Manager)

Della Adventure Resorts
12.2021 - 03.2023
  • Developed and implemented innovative guest experience initiatives to enhance overall customer satisfaction and loyalty
  • Conducted regular training sessions for the team on best practices in guest relations and upselling techniques
  • Analyzed guest feedback and performance data to identify improvement areas and enhance service delivery standards
  • Maintained and controlled hotel room inventory across all distribution channels and optimized room and ancillary revenue
  • Have planned, created, and executed promotional campaigns in alliance with the media and marketing team
  • Handled and led the team to achieve experience sales targets
  • Have created an SOP for the guest experience team
  • To prepare and track team sales targets and ensure targets are getting achieved

Principal and Professor

Chefs Kitchen Institute of Hotel Management and Cullinary Arts
08.2019 - 12.2021

Entrepreneur

Hotel AV'S Kitchen
04.2018 - 03.2020

Duty Manager

Holiday Inn and Suites
02.2017 - 03.2018

Duty Manager

The Taj Hotel (Gateway Hotel)
08.2016 - 02.2017

Duty Manager

Hotel Holiday Inn Pune
03.2015 - 08.2016

Duty Manager

Hotel Aloft Chennai OMR
02.2014 - 03.2015

Duty Manager

Hotel Days Inn
04.2012 - 11.2013

Guest Service Associate

Lemon Tree Hotel
09.2010 - 10.2011

Industrial Trainee

Club Mahindra Beach Resort
06.2008 - 10.2008

Education

M.Sc. - International Tourism & Hospitality Studies

University of Bedfordshire
Luton
01.2012 - 01.2014

B.Sc. - Hospitality Studies

University of Mumbai Kohinoor College Of Hotel Management
01.2007 - 01.2010

Skills

Certification

Oracle Data Base (SQL), 12/01/24

Accomplishments

  • Completed pre and post-data validation for 'Opera Cloud' and 'HTNG properties within SLA for various clients.
  • Trained and developed Hospitality Students to become industry-ready professionals.
  • Set a proven track record of optimizing Rooms, Food and Beverages, and experiences revenue.
  • Received recognition for best work during emergency fire situations at 'Holiday Inn, Bengaluru'.
  • Successfully passed 'Brand Audits' conducted by 'LRA' and 'LQA' in tenure for 'Days Inn, Luton', 'Holiday Inn Pune', 'Taj Nashik' and 'Holiday Inn, Bangalore'.
  • Worked for students' rights and issues as an international Student officer.

Hobbies and Interest

Reading, Photography, Swimming and Cooking

Refernces

Available on Request

Timeline

Revenue Optimalisation Analyst

Ideas A SAS Company
07.2023 - Current

Guest Experience Manager (Room and Sales Manager)

Della Adventure Resorts
12.2021 - 03.2023

Principal and Professor

Chefs Kitchen Institute of Hotel Management and Cullinary Arts
08.2019 - 12.2021

Entrepreneur

Hotel AV'S Kitchen
04.2018 - 03.2020

Duty Manager

Holiday Inn and Suites
02.2017 - 03.2018

Duty Manager

The Taj Hotel (Gateway Hotel)
08.2016 - 02.2017

Duty Manager

Hotel Holiday Inn Pune
03.2015 - 08.2016

Duty Manager

Hotel Aloft Chennai OMR
02.2014 - 03.2015

Duty Manager

Hotel Days Inn
04.2012 - 11.2013

M.Sc. - International Tourism & Hospitality Studies

University of Bedfordshire
01.2012 - 01.2014

Guest Service Associate

Lemon Tree Hotel
09.2010 - 10.2011

Industrial Trainee

Club Mahindra Beach Resort
06.2008 - 10.2008

B.Sc. - Hospitality Studies

University of Mumbai Kohinoor College Of Hotel Management
01.2007 - 01.2010

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Vishesh Bhupal MokashiData Analyst and Salesforce Administrator