VISHESH SHARMA

I started my career in the hospitality industry in August 2008 with ITC Hotels Group (Erstwhile Welcomgroup hotels) in India as a Management trainee on a scholarship programme. My current employment as pre opening General Manager at Amaraanth stays and prior experience in Front Office departments at ITC hotels and Oberoi Group has helped me evolve in a seasoned all round problem solver with uncompromised luxury service deliverance.

• Management trainee, ITC Hospitality Management Institute, 08/01/08, 03/01/13
• Duty Manager, WelcomHotel, Vadodara, 03/13, 09/14
• Duty Manager, ITC Sonar, 09/14, 05/17
• Asst Manager- Front Office, ITC Maratha, 05/17, 08/18
• Assistant Front office manager, Trident Nariman Point, 08/18, 04/22
• Front Office Manager, Trident Nariman Point, 04/22, 02/23
• General Manager, Amaraanth Stays, 03/23, present

• 100% scholarship for the Management Training from ITC Hotels.
• Supervising Player and Umpire lounges at Champion League matches.
• Managing and supervising Team owner lounges in IPL.
• Handling of Head of State visits including President Barrack Obama’s visit to India at ITC Maurya.
• Individual restaurant management/ Guest relations during bi-annual AERO show in Bangalore.
• Sales database generation of new segments for the Golden Triangle (New Delhi, Jaipur and Agra)
• Solely handling Duty Manager Position under the supervision of Front Office Manager at WelcomHotel, Vadodara.
• Individual contributor as Asst Manager- Front office at ITC Sonar.
• Introduction of new initiatives such as personalization of repeat guests, internal cost efficiency, area effectiveness measures and revenue management implemented
• Custodian for social media such as TripAdvisor for the property.
• Solely managing and supervising reservations and reception for day to day operational functions.
• Thorough handling of inventory and reservations to assist in developing the revenue as well as a brand in the market for ITC Hotels as a product.
• Handling and implementation of Covid Protocols as a team leader at Trident Nariman Point.
• Managing an inventory of 585 rooms with an average occupancy of 85%.
• Setting up of the operations at a Pre Opening boutique resort including Staffing, Processes, Assets and Pre Opening project management.