Vishnu Ajith
Infrastructure Engineer
Calicut
Summary
To contribute to a solution oriented, team environment. Maximize interpersonal and organizational skills and knowledge. Engage in opportunities to utilize experience and motivation, including learning new technologies, to provide professional growth for both the company, and myself
Overview
3
3
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Team Lead - Linux & Unix (Systems Engineer)
Infosys ltd
Bangalore
01.2023 - Current
- Working as a Team Lead for Linux & Unix track(Hosting Services Division) - End to end management of the whole track which consist of 12 members, providing 24*7 support for the client.
- Being a major part of the hosting services division by maintaining and managing 5000+ RHEL servers.
- Have experience in working on all Server Management related activities which include identifying hardware and software solution's, troubleshooting technical issues, diagnosing and expediting faults related to OS.
- Experience in working on critical and high priority tickets and also directly dealing on the technical escalations.
- Worked different stations to provide optimal coverage and meet production goals.
- Experience in working on all the critical changes done to the Infrastructure.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Experience in maintaining & managing Non-Prod and Prod RHEL servers.
- Experience in handling the critical Linux patching activity - Cloud (AWS & Azure), Manual patching - Japan & Satellite patching - Solar & China regions.
- Experience in handling the migration activity from Onprem to Cloud.
- Have good knowledge in handling the IT SOX compliance audit.
- Handled various tech meetings with client and other senior level management from different regions as being the lead of Linux & Unix track.
- Coached team members in techniques necessary to complete job tasks.
- Have contributed to the project by handling one of the critical automation activities on hosting services division thereby minimalizing the manual efforts which in turn is contributing to the cost reduction.
- Proficiency in scripting languages such as Python, Java, Bash & Ansible
- Have knowledged in developing Continuous Integration/ Delivery pipelines.
- Experience with automation/integration tools like Impact & Jenkins.
- Have good knowledge on the infrastructure end.
- Have knowledge with various development, testing and deployment tools such as Git, Jenkins, Docker, Nagios, Kubernetes & Ansible.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Resolved problems, improved operations and provided exceptional service.
- Created and deployed a shell script to minimize the efforts in Linux patching associated with EAME region.
Senior Systems Associate
Infosys Ltd
Bangalore
04.2022 - 12.2022
- Provided L2 & L3 support for RedHat Linux servers.
- Worked on VMWare ESXi based environment.
- Have knowledge in handling the physical servers such as CISCO & Dell AtoS.
- Worked on package management using RPM and YUM.
- Worked on provisioning the file permissions and also handled user and group management.
- Worked on configuring file systems using LVM and also managed SWAP FS.
- Worked on deploying VM's using template.
- Have knowledge on cloning Virtual machines.
- Worked on handling customized SUDO privileges.
- Have good troubleshooting knowledge on NFS and Network related issues.
- Have good knowledge in handling the storage performance issue, process issue and memory issue.
- Have L2 knowledge on the VMWare end.
- Have experience in handling the server monitoring tool - Nagios.
- Experience in recovering the servers from MM mode.
- Experience in handling the server restoration activities with respected to the backups restored from Dhruva or Avamar.
- Handled filesystem corruption issues which includes the xfs and fsck repairs.
- Have experience in moving the servers from one domain to the other.
- Have good knowledge on the DR activities.
- Took over the Team Lead position in July 2022 from then on handled a 12 member team (Linux & Unix).
- Handled various critical meetings with client and senior level management.
- Handled all the operation management activities for Linux track.
- Worked well in a team setting, providing support and guidance.
System Associate
Infosys Ltd
Bangalore
01.2021 - 03.2022
- Worked with the automation team to bring extensive impacts on the cost reduction and effort reduction part.
- Analyzed the development areas within the project on a wider spectrum.
- Modified the python scripts to the optimized version which is used at a management level.
- Analyzed user requirements and developed solutions to meet needs with respect to Linux environment.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Experience in Enterprise incident management, Infrastructure change co-ordination, Disaster recovery change co-ordination, Auditing and Client engagement.
- Experience in managing and handling the python script utilized for reports automation.
- Experience in analyzing data for process standardization.
- Data Analysis - Complete analysis of data being done using the ServiceNow tool which is done at a program level to improve the service delivery.
- Experience in working as a Critical Incident Manager and Data Analyst.
Operation Executive
Infosys Ltd.
Mysore
08.2020 - 12.2020
- Completed training in Python, MySQL, MongoDB, Mainframe (COBOL, JCL), ITSM and Middleware (Tomcat, IIS)
- Topped the FS check exams handled during the training period.
- Exhibited excellent technical, communication and leadership skills.
Education
Bachelor of Computer Applications -
St. Joseph's Autonomous College, Devagiri
Devagiri, Calicut 06.2017 - 05.2020
ISC 2 - Computer Science
Auxilium Nava Jyoti ICSE School
Kunnamangalam, Calicut 06.2015 - 05.2017
Skills
Python
Java
Firebase
Shell Scripting
JavaScript, React & Django
SQL& MongoDB
Tomcat & IIS
COBOL & JCL
HTML & CSS
ITIL
System Administration
Automation
Azure & AWS
Operations Management & Risk Management
Certification
AZ - 900 Certified in Azure Fundamentals (Microsoft)
Honors & Awards
Caterpillar - Infosys Services Award (Feb 2023)
- Received the award from the CIO of Caterpillar Inc for the exemplary performance as an Infrastructure engineer in the hosting services division.
Caterpillar - Support & Projects Award (Oct 2022)
- Received the award from the Divisional Manager of Caterpillar Inc for the exemplary contribution to Caterpillar support and projects in the hosting services division, specially recognized for the efforts in streamlining the Linux track.
Infosys Rising Star Award (Sept 2022)
- Received the award from the Group Project Manager for the efficient handle of Linux track in SD domain.
Infosys Rise Insta Award (Aug 2022)
- Awarded for exhibiting the technical excellence in Service Delivery domain (Linux).
Infosys Rise Insta Award (Jun 2022)
- Awarded for the involvement in Automation team and bringing new ideas to simplify the manual reporting task at program level.
Infosys Rise Insta Award (Jan 2022)
- Awarded for scaling up in ITSM process and for exhibiting skills in reports Automation and process standardization.
Timeline
Team Lead - Linux & Unix (Systems Engineer)
Infosys ltd
01.2023 - Current
Senior Systems Associate
Infosys Ltd
04.2022 - 12.2022
System Associate
Infosys Ltd
01.2021 - 03.2022
Operation Executive
Infosys Ltd.
08.2020 - 12.2020
Bachelor of Computer Applications -
St. Joseph's Autonomous College, Devagiri
06.2017 - 05.2020
ISC 2 - Computer Science
Auxilium Nava Jyoti ICSE School
06.2015 - 05.2017