Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Languages
Timeline
Generic

Swetha V

Associate Manager, Finance and Controllership
Bangalore

Summary

Accounts Receivable Team Lead with over 8+ years of experience in optimizing cash flow and improving collection efficiency. Proven in reducing Days Sales Outstanding (DSO) and streamlining AR processes. Strong leadership skills in team collaboration, training, and building client relationships to enhance satisfaction, coupled with a solid understanding of accounting principles and a commitment to continuous improvement.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Associate Manager, Finance & Controllership

Brillio Technologies
04.2024 - Current
  • Daily Management: Supervise daily operations of entire Brillio Technologies accounts receivable team including all 6 entities, ensuring that all activities—such as invoicing, cash application, and collections—are completed accurately and efficiently.
  • Cash Application: Ensured that cash receipts are applied for all Brillio entities on a daily basis to customer accounts in NetSuite on a timely manner to maintain accurate financial records.
  • Reconciliation: Regularly reconcile cash application discrepancies and work with accounting team to resolve any issues promptly.
  • Journal Entries: Posting intercompany JEs and Revenue reclass entries in NetSuite accurately on a daily basis
  • Strategy Development: Create effective collection strategies tailored to different customer segments, balancing relationship management with need for timely payments.
  • Implementation: Involved in and assisted with implementation of an automated cash application process. Collaborated closely with the Digital Office team to ensure the process operated smoothly and without errors during testing.
  • Aging Reports: Monitor aging accounts receivable reports to prioritize collection efforts based on account risk, payment history, and amounts due and escalated accounts with issues on a timely manner.
  • Supervision and Mentoring: Lead a team of accounts receivable specialists, providing guidance and support to improve their skills and efficiency.
  • Training Programs: Develop and implement training programs to keep the team updated on policies, software, and best practices in accounts receivable management. Also, Provided process training to the new joiners and monitored their work.
  • Financial Reporting: Preparation of detailed reports on accounts receivable performance, including key metrics such as DSO (Days Sales Outstanding) and aging summaries, Cash forecast, Deposits report etc.,
  • Data Analysis: Analyze trends in collections and customer payment behaviors, using this information to make informed recommendations to senior management.
  • Point of Contact/ SPOC: Acted as the primary point of contact for customers regarding payment inquiries, invoice discrepancies, and other accounts receivable issues.
  • Relationship Building: Fostered positive relationships with customers to encourage timely payments and maintain long-term partnerships.
  • Policy Adherence: Ensured that all accounts receivable activities comply with internal policies and external regulations, protecting the company from financial and legal risks.
  • Efficiency Initiatives: Identified areas for process improvements in invoicing, collections, and cash application, and lead projects to implement these changes.
  • Interdepartmental Communication: Collaborated with finance, sales, and operations teams to align accounts receivable strategies with overall business objectives.
  • Joint Initiatives: Participated in cross-functional projects that require input from accounts receivable, ensuring that financial considerations are integrated into broader business strategies.

Sr. Billing and Collections Associate

Huron Consulting Group
11.2017 - 04.2024
  • Project Oversight: Managed the entire lifecycle of projects, governing revenue and backlog accounting for a diverse portfolio.
  • Revenue Analysis: Analyzed project revenue and backlog, identifying and correcting exceptions to ensure accurate financial reporting.
  • Bill Rate Validation: Validated resource bill rates and roles, ensuring alignment with contracts and statements of work (SOW).
  • Purchase Order Accounting: Analyzed and accounted customer-issued purchase orders, maintaining accurate records.
  • Billing Schedule Creation: Created billing schedules for fixed fee and subscription projects, updating resource rates and roles in the Workday system.
  • Operational Governance Support: Assisted management in compliance, quality assurance, process documentation, and lean project initiatives.
  • Billing Support: Collaborated with the Global Huron Consulting Group (HCG) team in tracking, reviewing, approving, and issuing invoices for various project types.
  • Timely Invoice Issuance: Handled multiple projects and client accounts, ensuring timely and accurate invoicing via email or customer portals.
  • Client Record Maintenance: Maintained accurate client records associated with invoices and statements to support billing accuracy.
  • Stakeholder Collaboration: Worked closely with Finance, Legal, Tax, and Engagement teams to resolve customer disputes and establish strong client relationships.
  • Bad Debt Management: Process bad debt write-offs for invoices, reviewing and approving transactions initiated by Project Managers.
  • Contract Setup: Interacted with clients and Project Managers to set up contracts and projects in Workday, ensuring timely invoice submissions.
  • Issue Identification and Resolution: Analyzed information to identify issues and provided effective solutions, facilitating milestone closures for the business.
  • Audit Facilitation: Facilitated internal and external audits, ensuring thorough documentation and recordkeeping.
  • Debt Monitoring: Monitored accounts to identify outstanding debts and review open invoices for collection efforts.
  • Recordkeeping: Maintained detailed updates on accounts receivable records, ensuring accuracy in aging, credits, and collections.
  • Daily Cash Posting: Performed timely and accurate application of daily receipts of Global Huron US customers, reconciling cash balances to the general ledger daily.
  • Collaboration for Collections: Coordinated with the invoicing team and customers to validate due invoices and facilitate collections.
  • Aging Report Review: Regularly review AR aging reports to ensure timely and accurate follow-up by the collections team.
  • Customer Interaction: Actively listen to customer requests, ensuring understanding before addressing concerns.
  • Working Capital Analysis: Prepare working capital reports and trend analyses to present weekly, monthly, quarterly, and yearly AR changes to leadership.
  • Operations Reporting: Compiled and contributed to various finance operations reports, including ETC forecasts and backlog reports.
  • Team Overseeing: Lead a team of 7 analysts/associates in billing and collections, setting clear goals and providing ongoing feedback.
  • Task Delegation: Delegated tasks and set deadlines for the internal team, ensuring efficient workflow.
  • Process Improvement: Recommend improvements while working within defined processes to enhance operational efficiency.
  • Subject Matter Expertise: Served as the subject matter expert for Huron’s Workday system, testing enhancements, and training team members.

Process Associate

Hewlett Packard Enterprise
12.2015 - 04.2017


  • Subledger and General Ledger Reconciliation: Utilized AssureNet tool to perform reconciliations between subsystems and the General Ledger, directly impacting HPE's balance sheet accuracy.
  • Adherence to Guidelines: Worked according to HP’s Accounting & Financial Manuals (AFM) and US-GAAP rules, ensuring compliance in accounts reconciliation practices.
  • Balance Sheet Review Preparation: Conducted comprehensive Balance Sheet Reviews (BSR), performing variance analysis at the customer level, comparing quarter-on-quarter (QtoQ) and year-on-year (YtoY) performance.
  • Stakeholder Interaction: Engaged with the controllership and Country Lead during BSR calls, explaining significant fluctuations in customer accounts and addressing action items as needed.
  • Journal Entry Management: Independently managed entities and generic mailboxes for European countries, posting manual journals that directly impact the Profit & Loss (P&L) account and balance sheet.
  • Audit Assistance: Supported internal and external audits by reviewing accounts reconciled and journals posted by the team, ensuring transparency and accuracy.
  • Issue Identification and Resolution: Identified and resolved process issues to promote smoother procedures, enhance workflow efficiency, and foster overall business growth.

Education

Master of Commerce - Accounting And Finance

MLA Academy of Higher Learning- 65.04%
Bengaluru, India
03.2013 - 05.2015

Bachelor of Commerce - Accounting And Finance

Bangalore University- 74.16 %
Bengaluru, India
04.2001 -

Skills

Microsoft office proficient especially Excel and PowePoint

Communication and people skills

Highly reliable and self-motivated

Proficient in SAP, Elite, Arcs and Workday systems Analytical skills and attention to detail

Good organizational and administrative abilities

Analytical skills and attention to detail

Software

SAP

Netsuite

Workday

Elite

Accomplishments

  • Received 5 spot awards from Huron Consulting Group for exceptional performance in streamlining cash application processes, reducing processing time by 15%. Recognized for leadership during month-end closing, achieving targets ahead of schedule, and for resolving high-priority client disputes within 24 hours, enhancing customer satisfaction. Awarded for process improvements that increased collection efficiency by 30%, and for developing a reporting template that improved accounts receivable visibility. Additionally, mentored new team members, reducing onboarding time by 25%, and effectively managed cash collections during critical financial periods.
  • Received Brillian of the Month in August 2024 from BrillioTechnologies for successfully streamlining the collections process, which resulted in a significant increase in efficiency and a noticeable improvement in cash flow.

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)

Timeline

Associate Manager, Finance & Controllership

Brillio Technologies
04.2024 - Current

Sr. Billing and Collections Associate

Huron Consulting Group
11.2017 - 04.2024

Process Associate

Hewlett Packard Enterprise
12.2015 - 04.2017

Master of Commerce - Accounting And Finance

MLA Academy of Higher Learning- 65.04%
03.2013 - 05.2015

Bachelor of Commerce - Accounting And Finance

Bangalore University- 74.16 %
04.2001 -

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Swetha VAssociate Manager, Finance and Controllership