VISHNU CHANDRAN

• Learned and adapted quickly to new Metro Market.
• Skilled at working independently and collaboratively in a team environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Developed and maintained courteous and effective working relationships.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Boosted customer satisfaction ratings, increased client retention, grew market share and decreased lag time by implementing process improvements.
• Managed budget allocation and resource utilization to maximize marketing ROI.
• Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
• Captured new customers by optimizing business strategies and launching products to diversify offerings.

Description

To achieve and exceed the sales target of the area/sub-region through an effective and efficient utilization of Resources and increased prescriptions and bulk purchases. To implement marketing and sales strategies in the sub-region and collect market information from doctors, chemists, hospitals, institutions, etc.

Responsibilities

• Assist the RBM in preparing accurate 12-month rolling sales forecast.
• Implement product strategies and promotional plans and other customer support programs with guidance from Product Management team.
• Review sales and financial performance of distributors and take corrective steps as and when necessary.
• Monitor competitors' activities including expansion plan, territory reorganization,products and promotion and provide regular feedback to RSM and Product manager.
• Create an open and enabling work climate.
• Assess field staff's detailing and selling skills during online meetings and provide feedback and on-the-job digital coaching for improvement.
• Train field staff in organizing lecture programs and customer support programs,prescription monitoring, chemist audits and any new initiative.
• Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
• Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 84% or higher
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Followed through with client requests to resolve problems.
• Took ownership of customer issues and followed problems through to resolution.
• Controlled resources and utilized assets to achieve qualitative and quantitative targets.
• Created and reviewed invoices to confirm accuracy.
• Assisted with pricing questions, inventory availability and changes to existing order and shipping information.

Description

To represent the total company in a given territory and to achieve the target by generating prescriptions. Need to be master in product

knowledge, selling skills, communication skills,problem-solving skills, and time management.

Responsibility

• Create demand for an existing product or launch new product ensuring availability at retailers and stockiest
• Organize lecture programs, patient education/support programs, seminars/film shows and any other doctor meet; follow-up and measure results vs. Expectations.
• Maintain cordial relations with Medical-Chemists Associations and Drug Control authorities.
• Promote the products of the company and achieves the given objectives, in turn, which get converted into revenue for the company.
• Promoting product awareness, answering queries, providing advice and introducing new products.
• RecordKeeping and Reporting.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Managed over 30 accounts within North Kerala territory.
• Worked with vendors and suppliers to support timely delivery of products and services.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

Descriptions

Started Carer as Medical Representative .

Responsibility

• Persuading potential customers to purchase company medications, identifying prospective business opportunities for the company, and providing the relevant departments with customer feedback.
• Demonstrated excellent customer service skills and build rapport with potential customers.
• Preparing presentations for potential customers.
• Researching competitor's medications and their respective market performances.
• Keeping abreast of new developments in the medical field to determine the effect of such developments on the company's business strategies.
• Developed in-depth knowledge of each client's business through research and regular on-site meetings