Vishnu Chandran
Ernakulam
Summary
Accomplished sales professional experienced in developing, implementing, and managing successful sales strategies. Proven track record of driving revenue growth and exceeding sales goals. Highly skilled in leading, motivating and inspiring sales teams. Excellent communication, problem-solving and customer service skills.
Overview
13
13
years of professional experience
Work History
Sales Manager
Variety Gold
Thrissur
10.2016 - Current
- Managed customer accounts and customer relationships
- Established relationships with key customers, providing personalized service and support
- Held daily check-ins with team members to set objectives and monitor progress
- Analyzed sales data to identify trends and make recommendations for improvement
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
- Managed sales team activities by evaluating needs of each territory and participating in sales calls
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
- Created and executed strategic sales plan, expanding customer base and extending global reach
- Identified potential new markets for products and services offered by the organization
- Negotiated contracts with vendors to achieve optimal pricing and discounts for clients
- Built partnerships with third-party vendors to expand sales opportunities
Sales Associate
Spartans Group
Aluva
04.2012 - 06.2016
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Handled customer complaints and inquiries in a courteous and efficient manner
- Organized merchandise displays to promote higher levels of customer engagement
- Established a positive rapport with customers by delivering friendly, personalized service
- Provided accurate information about products, prices and availability both in person and over the phone
- Built relationships with potential customers by providing helpful advice on product selection
- Met merchandising standards by keeping store stocked and products faced
- Encouraged customers to make additional purchases and suggested relevant items
Education
Bachelor of Science (B.S.) - computer science
Kerala University
Alappuzha03.2012
Skills
- Product knowledge
- Relationship building
- Client relationship management
- Direct sales
- Sales team training
- Sales operations
- Sales planning
- Business planning
- Sales tracking
- Market research
- Motivational skills
- Database management
- Trading strategies
- Options trading
- Technical analysis
- Commodity trading
- Trade execution
- Fundamental analysis
- Portfolio management
Timeline
Sales Manager
Variety Gold
10.2016 - Current
Sales Associate
Spartans Group
04.2012 - 06.2016
Bachelor of Science (B.S.) - computer science
Kerala University
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