Vishnu Elayath

-Managed a team of 6 staff members for smooth branch operations. Handled day to day activities related to Savings and Current Account opening and Term Deposits, issuance of Demand Drafts, Inland Remittances by way of NEFT/RTGS.

-Assessed fresh advance proposals and prepared necessary documentation. Completed KYC/AML and CDD/EDD procedures for smooth customer onboarding. Oversaw valuation of Gold Jewellery pledged with bank.

-Handled credit enhancement proposals. Conducted routine monitoring and review of existing accounts. Recovery of funds in credit accounts with irregular repayments to ensure standard asset quality. Maintained registers and files with respect to loans. Ensured safe custody of Gold Ornaments pledged with bank.

-Conducted operations of foreign exchange transactions for various branches at the authorised hub.

-Assisted in Internal Audit, Statutory Audit, and regular inspections. Assisted Branch Manager and Assistant Branch Manager/Operations Manager in all works related to advances, foreign exchange, and any other work stipulated from time to time.

-Contributed to training of staff in CBS software during migration to Centralised Branch Server Solution..

-Worked as Single Window Operator (SWO) providing services to over 50 customers per day at 4 different branches over 7 years. Utilised excellent communication skills and deep knowledge of various languages to assist customers for faster complaint resolution.

-Opened accounts, ensured smooth customer onboarding by completing all procedures within TAT. Issued Demand Drafts, Term Deposit Receipts, and entered data of cheques for Clearing and Settlement.

-Worked as Chief Cashier processing large volumes of cash. Handled timely remittances to Currency Chests during demonetisation in 2016.

-Helped in training of staff in CBS software during merger.