Vishnu Haggadavar
Bagalkot
Summary
Dynamic customer service professional with a proven track record at Feald, excelling in problem-solving and technical troubleshooting. Recognized for enhancing customer satisfaction through effective communication and innovative solutions. Skilled in data entry and research, consistently achieving service goals while maintaining meticulous records and fostering collaborative team environments.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Work From Home Agent
Feald
Karnataka
01.2026 - Current
- Assisted customers with inquiries via phone and online chat.
- Processed orders efficiently and accurately using company software.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained detailed records of customer interactions and transactions.
- Educated customers on product features and services through clear explanations.
- Managed data entry tasks for client information and documentation.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Continually updated knowledge base of product features, benefits, pricing plans.
- Troubleshot technical issues related to products or services.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Collected deposits or payments and arranged for billing.
Work From Home and Agriculture
Eny
Karnataka
01.2026 - 01.2027
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
ಸರಕಾರಿ ಹಿರಿಯ ಪ್ರೌಢ ಶಾಲೆ ನಾವಲಗಿ
Karnataka, IndiaSkills
- Customer service
- Problem solving
- Effective communication
- Data entry
- Technical troubleshooting
- Time management
- Research and analysis
- Typing speed
- File maintenance
- Record preparation
Languages
English
First Language
English
Beginner (A1)
A1
Certification
Nothing
Timeline
Work From Home Agent
Feald
01.2026 - Current
Work From Home and Agriculture
Eny
01.2026 - 01.2027
ಸರಕಾರಿ ಹಿರಿಯ ಪ್ರೌಢ ಶಾಲೆ ನಾವಲಗಿ