Vishnu Koka
Hyderabad
Summary
Detail-oriented Business Analyst with over 5 years of experience in the banking sector. Skilled in identifying and resolving operational issues while driving continuous improvement. Employs analytical thinking and problem-solving abilities to develop adaptable solutions that meet evolving business needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst II
FIS Global
Bangalore
10.2021 - Current
- Demonstrated proficiency in Banking domains, including Core Banking, CASA, General Ledger, and Reporting.
- Collaborated with cross-functional teams to analyze and resolve production issues, improving system uptime.
- Recreated production issues in lower environments to identify root causes for debugging support.
- Validated incident fixes against business functionality and expected outcomes.
- Prepared root cause analysis and gap analysis documents with Service Delivery Managers to inform future incident prevention strategies.
- Conducted smoke testing for all production releases to validate system stability before deployment.
- Developed SQL queries daily to identify impacted customers/accounts during incidents.
- Utilized Splunk to analyze application logs and efficiently detect errors.
Assistant Manager Credit, Credit Analyst
Indian Bank
Chennai
11.2020 - 08.2021
- Conducted comprehensive assessments of creditworthiness for loan applicants under MSME by evaluating financial ratios, cash flows, and collateral documents with critical scrutiny.
- Streamlined workflow by identifying project gaps and eliminating task duplication.
- Analyzed branch performance quarterly using Excel tools, identifying areas for improvement in employee efficiency.
- Achieved program performance, usability, and scalability goals by converting business requirements into high-level conceptual design.
Data Science Engineer, Business Analyst
Random Trees
Hyderabad
04.2019 - 10.2019
- Executed Python programming on large data sets, ensuring effective data cleansing and formatting.
- Gathered requirements for a product analyzing sentiments of customer comments/reviews, assisting business owners in identifying focus areas like ambience, hospitality, locality, and taste.
- Analyzed client problems, providing clear solutions to the development team.
Accounts Receivables Analyst
Dell International Services India Private Limited
Hyderabad
01.2016 - 02.2017
- Analyzed accounts receivable data to ensure timely processing and accuracy.
- Managed portfolios of Business-to-Business US customers, addressing Billing/Invoicing inquiries and resolving issues by collaborating with internal departments.
- Collaborated with cross-functional teams to resolve payment discrepancies effectively.
- Evaluated customer accounts for credit risk and proposed necessary adjustments.
Programmer Trainee
Cognizant Technology Solutions
Hyderabad
06.2014 - 06.2015
- Conducted system, integration, and regression testing on software to define specifications, expose defects and determine functionality.
- Created test cases based on detailed business requirements to ensure accurate software validation.
Education
MBA - Business Analytics
University of Hyderabad
Hyderabad01.2019
Bachelor of Science - Statistics, Mathematics, Comp. Science
Aurora Degree College
Hyderabad01.2014
Skills
- Data analysis
- Writing SQL Queries
- Data Analysis & Presentation
- Root cause analysis
- RCA documentation
- Smoke testing
- Use Case
- Product strategy
- Agile methodology
- Team Management
Certification
Certified AI-Empowered SAFe 6 Product Owner/Product Manager, CERTIFICATE ID: 128655179-6313.
Projects
- Modern Banking Platform
- Sentiment Analysis
- Omega
Timeline
Business Analyst II
FIS Global
10.2021 - Current
Assistant Manager Credit, Credit Analyst
Indian Bank
11.2020 - 08.2021
Data Science Engineer, Business Analyst
Random Trees
04.2019 - 10.2019
Accounts Receivables Analyst
Dell International Services India Private Limited
01.2016 - 02.2017
Programmer Trainee
Cognizant Technology Solutions
06.2014 - 06.2015
MBA - Business Analytics
University of Hyderabad
Bachelor of Science - Statistics, Mathematics, Comp. Science
Aurora Degree College