Vishnu Kumar
Branch Head At PNB Housing Finance Limited
Lakhimpur Kheri,UP
Summary
Dynamic Manager with a proven track record in business excellence in sales management and team leadership. Expert in strategic planning and employee development, I consistently drive performance improvements and foster a high-achieving culture, resulting in significant growth in customer acquisition and satisfaction.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
8
8
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
BRANCH MANAGER
PNB HOUSING FINANCE LIMITED.
06.2023 - Current
- Directing daily operations of the branch, including customer service, human resources, sales, and marketing activities.
- Engaged in cold calling activities to generate leads for potential new customers and monitoring.
- Collaborated with empaneled vendors and DSA on products and services as per organizational requirements.
- Provided guidance and support to team members to help them achieve goals.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Assisted other branches when needed during peak periods.
- Dept-Affordable Housing
- Complied with regulatory guidelines and requirements.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
DEPUTY MANAGER
HDFC SALES PVT.LTD.
08.2022 - 05.2023
- Dept-Mortgage
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Defined clear targets and objectives and communicated to other team members.
TERRITORY SALES MANAGER
TATA MOTORS FINANCE LTD.
11.2021 - 08.2022
- Dept-Vehicle Finance all Segment
- Established strong relationships with key clients, boosting customer retention rates.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Built relationships with customers and community to establish long-term business growth.
CUSTOMER MANAGER
MAHINDRA RURAL HOUSING FINANCE LTD.
03.2021 - 07.2021
- Dept- Affordable Housing
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
RELATIONSHIP OFFICER
HDFC SALES PVT.LTD.
07.2018 - 02.2021
- Dept-Mortgage
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
UNIT MANAGER
SBI LIFE INSURANCE CO.LTD.
08.2017 - 04.2018
- Dept-Life Insurance
Education
Bachelor Degree - Art
Lucknow University
Intermediate - Science
U.P. Board
AllahabadHigh School - Science
U.P. Board
AllahabadSkills
Sales management
Timeline
BRANCH MANAGER
PNB HOUSING FINANCE LIMITED.
06.2023 - Current
DEPUTY MANAGER
HDFC SALES PVT.LTD.
08.2022 - 05.2023
TERRITORY SALES MANAGER
TATA MOTORS FINANCE LTD.
11.2021 - 08.2022
CUSTOMER MANAGER
MAHINDRA RURAL HOUSING FINANCE LTD.
03.2021 - 07.2021
RELATIONSHIP OFFICER
HDFC SALES PVT.LTD.
07.2018 - 02.2021
UNIT MANAGER
SBI LIFE INSURANCE CO.LTD.
08.2017 - 04.2018
Intermediate - Science
U.P. Board
High School - Science
U.P. Board
Bachelor Degree - Art
Lucknow University
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Hobbies: Singing and Listening Music
- Father's Name: Late Shri Sankta Prasad
- Date of Birth: 11/20/87
- Marital Status: Married