Vishnu Madle
Hyderabad
Summary
Results-driven Business Development and Operations Manager with a strong background in Sales, Customer Relationship Management, and Customer Success. Known for being highly self-motivated, dedicated, and committed to achieving measurable outcomes. Adept at building strong client relationships and driving operational excellence to ensure customer satisfaction and business growth.
Overview
9
9
years of professional experience
Work History
Operations Manager
Aqgromalin Farmtech Services Private Limited
Hyderabad
03.2022 - 05.2022
- ● Planned, Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Trained the new employees with product knowledge, guiding them throughout the process.
- Collaborated with cross-functional teams including C-level, accounts and marketing to understand product lifecycles, budgetary concerns, client feedback and ongoing goals.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Handled over 3 departments including fintech, sales and marketing, logistics and product development. Identified and pursued valuable business opportunities to generate new company revenue and improve the bottom line profit.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Communicated directly with customers to collaborate and build strong business networks and relationships.
- Researched and monitored product pricing, ratings, and performance, and created comparison spreadsheets to evaluate competitors.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Increased the company’s month on month revenue by 160%.
Business Development Manager
IITjobs INC
Hyderabad
02.2020 - 01.2022
- Handled a team responsible for contractual placements of IT professionals.
- Understanding client requirements and sourcing the suitable candidates for different positions.
- Experienced in Complete recruiting cycle management i.e. Right from submitting a proposal to closing. Understanding client requirements and sourcing suitable candidates for different positions.
- Responsible for marketing our own H1 consultants by using internal databases, personal contacts, vendor partnerships, posting their profiles on various internet job boards, referrals, and various internet groups.
- Search jobs in different Job portals for our consultant's and post them accordingly. Search long-term projects for our H1B/ W2 employee.
- Proven successful sales record in the IT Staffing and Consulting Industry.
- Hands on experience in staffing services working with approved vendors of the clients and always on the lookout for new leads who work for direct client requirements to expand and increase mileage.
- Searching the Requirements in the Job portal such as Dice, Monster, corp2Corp, career builder etc. Negotiate rates With the Vendors.
- Negotiating the compensation package, extending offers and ensure smooth on boarding of every individual
Business Development Associate
Byju’s(Think and Learn PVT. LTD.)
Hyderabad
02.2019 - 05.2020
- Understanding potential leads and creating need over the call and fixing the appointments.
- Reaching a minimum of 100 leads on a day-to-day basis to identify the right set of customers after filtering from the appointments fixed.
- Visiting at least 9 customers in a week and interacting with parents and students to create an impact before negotiating the fee structure.
- Closing the deal on spot and generating approximately 8-10 Lakh Rupees per month in revenue. Taking care of all the orders placed.
- Keep providing services for the customers after placing order to ensure there are no refunds.
Senior Technical Support Associate
Tech Mahindra (Verizon US ISP Client)
Hyderabad
03.2015 - 10.2017
- Understanding of communication networking components (i.e., routers, LAN topology, Ethernet, network interface cards, etc.).
- Working knowledge of communication LAN/WAN networking components (i.e.: PC's, Routers, Multiplexers, Bridges, Switches, etc.)
- Understanding of PC components and functionality.
- Responsible for providing technical support such as Home Networking issues, software issues, email issues, login issues and passwords.
- Maintained composure and patience in the face of difficult customers' situations.
- Built and maintained successful relationships with service providers, dealers and consumers.
Research Analyst
Relationship Science LLC
Hyderabad
09.2013 - 04.2014
- Built and maintained successful relationships with service providers, dealers and consumers.
- Researched online and offline information for company’s proprietary tool “RelSci” and executed qualitative review using 36 different checks with 110% average productivity.
- Proposed four measures to the tool development team based in the USA for product value addition.
- Introduced 12 rules to business rules manual jointly with business development team for quality improvement and consistency across collection efforts.
- Analysed and compiled 2000+ Business Executives and Named Managers.
- Proposed suggestions for qualitative improvement of database such as new syntax for title normalization, the implementation of which has improved data consistency.
Education
Bachelor of Science - Computer Science
Vignan Institute of Technology And Sciences
Hyderabad06-2013
Skills
- Strategic planning
- Business development
- Sales training
- Cross-functional collaboration
- Market research
- Client relationship management
- Product development
- Time management
- Problem solving
- Effective communication
- Customer relationship management
- Jira and Confluence
Languages
English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Malayalam
Beginner (A1)
A1
Tamil
Beginner
A1
Timeline
Operations Manager
Aqgromalin Farmtech Services Private Limited
03.2022 - 05.2022
Business Development Manager
IITjobs INC
02.2020 - 01.2022
Business Development Associate
Byju’s(Think and Learn PVT. LTD.)
02.2019 - 05.2020
Senior Technical Support Associate
Tech Mahindra (Verizon US ISP Client)
03.2015 - 10.2017
Research Analyst
Relationship Science LLC
09.2013 - 04.2014
Bachelor of Science - Computer Science
Vignan Institute of Technology And Sciences
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