*Content Writing
Vishnu Nath
Senior Analyst People Services Generalist
Bengaluru
Summary
Senior analyst with close to 6 years of experience with robust background in data analysis, HR shared services and strategic planning. Known for strong collaboration skills and adaptability in fast-paced environments. Adept at leveraging advanced analytical tools and methodologies to drive impactful business decisions. Consistently delivers results through teamwork and solutions-focused approach.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Analyst People Services Generalist
Walmart
12.2023 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance for the Intake team.Maintained a team QA score of 99%
- Provided SME level support for 4 processes-Initial claims, Decisions, Hearings and than Intake in the same year.
- Collaborated with Stakeholders to setup the Intake process in IDC. Created an SOP, formulated a score card and trained the team to assist in the closure of over 10000+ files from June 2024 to Dec 2024
Process Lead I
Walmart
05.2022 - Current
- As part of the US Decisions Team/Unemployment Appeals Team I processed determinations from the state. I assess them for a possible turn around and appeal them after a deep dive.
- Additionally I was also supporting the Immigration team with testing their Salesforce team and establishing themselves in Walmart India.
- Contributed to the Workday Transition Team for India Development Centre (IDC) testing various transactions across Compensation ,Recruitment and Hiring and created SOPs for various Workday processes.
- Analyzed over 500 RFIs from the state as part of a project and reported discrepancies and potential overhauls to our primary stakeholders
Associate Analyst
Walmart
02.2020 - 05.2022
- As an associate analyst I had worked with Walmarts Recruitment services team. In this role i would coordinate with the US recruiters to guide candidates through the Post offer process for Walmart ecommerce.
- I was moved to the Unemployment claims team during the pandemic to support the Team due to the rising volumes, the process involved using over 15 different HR based tools to gather information on former employees who have filed for unemployment benefits and answering questionnaires sent by the US state.
- I was part of the Workday Cutover project , conducted over 500 transactions to migrate employee data from GAIN to Workday
L1 Support Engineer
Hewlett-Packard Inc
06.2017 - 10.2017
- Provided on call support and shipped hardward to HP's Ecommerce clients in Australia and New Zealand
- Streamlined support process, implementing best practices for troubleshooting common technical problems.
- Improved customer satisfaction by quickly addressing and resolving technical issues.
- Demonstrated adaptability when faced with unfamiliar technologies or systems, researching solutions independently when needed to resolve client issues promptly.
Education
High scool -
Christ Nagar Senior Secondary School
01.2012 - 01.2014
Bachelor of Computer Applications -
Christ University
Bengaluru 01.2014 - 01.2017
Post Graduate Diploma in Management - Human resources
International School of Management Excellence
Bengaluru 01.2018 - 01.2020
Skills
Power query
MS Office
Sucessfactors
Workday
Greenhouse
Kenexa
HRlogics
Kanban
C
Java
Casebuilder
Salesforce
MS Forms
Accomplishments
- Bravo Award, Closed more than 1000 claims with 107% utilization during Q4 2020 and maintained a quality score of 97.0%., 12/31/20
- Bravo Award, Provided ideas revolving around Continuous Improvement., 11/30/21
- Bravo Award, Closed over 500 immigration letters in the previous quarter while maintaining targets for Decisions/Appeals., 08/31/22
Interests
*Comics
*Badminton
*Anchoring
Projects And Extracurriculars
- Workday Cutover Project, Assisted in the migration of Walmart associate’s data from GAIN to Workday.
- Immigration Letter Support, Worked with the US Team to create an SOP for the Immigration process for Walmart IDC.
- Workday Transition Project, Tested over 40 different transactions prior to the Go Live of Workday for Walmart IDC associates.
- RFI Project, Analyzed over 200 unemployment claims and provided RCA for triggers around termination.
- Anchoring, Hosted several events across Walmart virtually and in-person.
- Content Writing, Created articles and posts for Walmart’s Internal Social media platforms.
Certification
People Analytics -Wharton Online
Swimming, Content writing, Anchoring and Theatre
-Swimming
-Content writing
-Comic books
-Anchoring
Timeline
Senior Analyst People Services Generalist
Walmart
12.2023 - Current
Process Lead I
Walmart
05.2022 - Current
Diversity, Inclusion and Belonging-Linkedin
03-2022
Lean 6 Sigma Green Belt-KPMG
12-2020
Associate Analyst
Walmart
02.2020 - 05.2022
People Analytics -Wharton Online
01-2020
Post Graduate Diploma in Management - Human resources
International School of Management Excellence
01.2018 - 01.2020
L1 Support Engineer
Hewlett-Packard Inc
06.2017 - 10.2017
Bachelor of Computer Applications -
Christ University
01.2014 - 01.2017
High scool -
Christ Nagar Senior Secondary School
01.2012 - 01.2014
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