VISHNU N K
Vilayancode
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Avantor
Coimbatore
06.2022 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
12th/PUC - Science and Mathermatics
PES Vidyalaya
Edat, Kerala01.2016
SSLC - Science and Mathermatics
PES Vidyalaya
Edat, (PO)Payyanur, Kerala01.2014
Bachelor of Computer Applications - Computer Science and Programming
Amrita School of Artsand Sciences
Mysore01.2020
Master of Computer Applications - Computer Science and Programming
Amrita School Of Arts AndSciences
Mysore01.2022
Skills
- C
- Microsoft Excel
- MSQL
- Python
- Power BI
- Customer Service
- SAP, Salesforce, and C4C experience
- Order Fulfillment
- Follow-up skills
- Computer Proficiency
Hobbies
- Swimming
- Reading
- Travelling
- Cooking
Accomplishments
- Accredited student of the CSI- Computer Society of India
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Kannada
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Certification
TITLE: Teat And Udder Disease Detection In Cattle Using Image Processing(Completed and published on IEEE) / https://ieeexplore.ieee.org/document/10007463
OBJECTIVE: In our project, we provide village people and commercial dairy companies with ways to detect teat and udder diseases at an earlier stage using image processing and help them to understand which diseases have affected their cattle
TITLE: Complete Health and fitness web application (Completed)
OBJECTIVE: To help people stay fit and healthy. And provide customers right information and suggest good products to use.
Timeline
Customer Service Representative
Avantor
06.2022 - Current
12th/PUC - Science and Mathermatics
PES Vidyalaya
SSLC - Science and Mathermatics
PES Vidyalaya
Bachelor of Computer Applications - Computer Science and Programming
Amrita School of Artsand Sciences
Master of Computer Applications - Computer Science and Programming
Amrita School Of Arts AndSciences
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