Vishnu Pg
Guruvayoor
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities.
Overview
6
6
years of professional experience
Work History
Retail Sales Assistant
Al saeedi automotive trading co.
Dubai
04.2019 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Coached team on effective upselling and cross-selling methods.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Tracked down hard-to-find merchandise at diverse locations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Marketing Officer
Indusind bank
Kunnamkulam
01.2018 - 03.2019
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
Manager
Star food products
Guruvayoor
11.2016 - 01.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Marketing Executive
Kalyan jewellers
Thrissur
04.2016 - 10.2016
- Increased brand awareness, developing technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Consulted with product development teams to enhance products based on customer interest data.
Education
MBA - Finance
Bharathiyar University
Thrissur11.2018
MCFA - Accounting And Finance
Department of IT Research&Training Sector
Thrissur03.2016
Bachelor of Commerce - Co-operation
Calicut University
Kerala11.2015
PGDMA - Multimedia
Infoprism Solutions
Thrissur06.2015
Higher Secondary - Plus Two
GHSS Chavakkad
Chavakkad, Kerala03.2012
High School - 10th
Sreekrishna Higher Secondary School
Guruvayoor, Kerala03.2010
Skills
- Stocking and replenishing
- Point of sale operation
- Store opening and closing
- Sales expertise
- Product promotions
- Sales Goals
Additional Information
Gender : Male
Marital Status :Married
Nationality : Indian
Passport :S2926224, Expires 06/10/28
Languages
Malayalam
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Timeline
Retail Sales Assistant
Al saeedi automotive trading co.
04.2019 - Current
Marketing Officer
Indusind bank
01.2018 - 03.2019
Manager
Star food products
11.2016 - 01.2018
Marketing Executive
Kalyan jewellers
04.2016 - 10.2016
MBA - Finance
Bharathiyar University
MCFA - Accounting And Finance
Department of IT Research&Training Sector
Bachelor of Commerce - Co-operation
Calicut University
PGDMA - Multimedia
Infoprism Solutions
Higher Secondary - Plus Two
GHSS Chavakkad
High School - 10th
Sreekrishna Higher Secondary School
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