Summary
Overview
Work History
Education
Skills
Attitude
Place
Personal Information
Training
Software
Timeline
Generic
Vishnu Pratap Singh

Vishnu Pratap Singh

Maihar

Summary

I intend to reach heights in a prestigious organization with my strengths, smart work and also quick learning capabilities.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Sr. Front Office Executive

Royal Orchid Beach Resort & Spa Gooa
10.2017 - Current
  • To help the Front office manager in organizing and running the department.
  • Responsible for welcoming guests and keeping apprised of service and amenities to accommodate guests in an effective manner.
  • Check up VIP reservation, issue VIP amenities and other request.
  • Respond to guest complains in a warm and cordial manner.
  • Keeping good relation with guest.
  • Assigning and blocking room as per the choice of regular guest.
  • Conduct room inspections.
  • Handle guest phone, mails and messages carefully.
  • Perform responsibility like room reservation, no show, cancelation, check in, check out, amendment and changes in IDS software.
  • Checking & updating the market segment & business source as per room booking.
  • Responsible for night audit, cashiering and key handling.
  • Responsible for registration card updating, cashiering, checking the guest management in the system, checking the check out folio properly before leaving the shift.
  • Helping Front Office manager in organizing and running the department smoothly.
  • Provide support of other department as required.
  • Giving staff briefing.
  • Making duty roster for the Front Office Department.
  • Handle the responsibility of Front Office Department on the absent of Front Office Manager. And all reports.
  • Maintain customer relation in order to get the feedback, which help the management in improving quality of service.
  • Maintain the office area and desk clean and neat to facilitate the guest.
  • Doing indent and taking care of Front Office stationary.
  • Taking care of making DSR Report, accounting quires and front office reports.
  • Prefer to work under a team to achieve certain goal.

Front Office Tr. Supervisor

Hotel Suba Grand
03.2017 - 10.2017
  • To help the Front office manager in organizing and running the department.
  • Responsible for welcoming guests and keeping apprised of service and amenities to accommodate guests in an effective manner.
  • Check up VIP reservation, issue VIP amenities and other request.
  • Respond to guest complains in a warm and cordial manner.
  • Keeping good relation with guest.
  • Assigning and blocking room as per the choice of regular guest.
  • Conduct room inspections.
  • Handle guest phone, mails and messages carefully.
  • Perform responsibility like room reservation, no show, cancelation, check in, check out, amendment and changes in IDS software.
  • Checking & updating the market segment & business source as per room booking.
  • Responsible for night audit, cashiering and key handling.
  • Responsible for registration card updating, cashiering, checking the guest management in the system, checking the check out folio properly before leaving the shift.
  • Helping Front Office manager in organizing and running the department smoothly.
  • Provide support of other department as required.
  • Giving staff briefing.
  • Making duty roster for the Front Office Department.
  • Handle the responsibility of Front Office Department on the absent of Front Office Manager. And all reports.
  • Maintain customer relation in order to get the feedback, which help the management in improving quality of service.
  • Maintain the office area and desk clean and neat to facilitate the guest.
  • Doing indent and taking care of Front Office stationary.
  • Taking care of making DSR Report, accounting quires and front office reports.
  • Prefer to work under a team to achieve certain goal.

Sr. Front Office Associate

Rudraksh Club & Resort
04.2016 - 03.2017
  • Helping Front Office manager in organizing and running the department smoothly.
  • Provide support of other department as required.
  • Giving staff briefing.
  • Making duty roster for the Front Office Department.
  • Handle the responsibility of Front Office Department on the absent of Front Office Manager. And all reports.
  • Maintain customer relation in order to get the feedback, which help the management in improving quality of service.
  • Maintain the office area and desk clean and neat to facilitate the guest.
  • Doing indent and taking care of Front Office stationary.
  • Taking care of making DSR Report, accounting quires and front office reports.
  • Prefer to work under a team to achieve certain goal.

Front Office Associate

Hotel President
12.2013 - 04.2016

Education

Front Office Operation - undefined

IGNOU
Bhopal, M.P.
01.2012 - 04.2013

bachelors - Computer

Jabalpur University
01.2009 - 04.2012

Class 12th - undefined

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Class 10th - undefined

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Skills

Determined & laborious

Attitude

Friendly & Co-operative

Place

Maihar, Madhya Pradesh

Personal Information

  • Expected Salary: Negotiable
  • Height: 5'8"
  • Father's Name: Shri Vishwanath Singh
  • Mother's Name: Mrs. Kusum Singh
  • Date of Birth: 12/05/86
  • Nationality: Indian
  • Marital Status: Married

Training

Industrial Training, Hotel Bharhut, Satna, Madhya Pradesh, 6 months

Software

Inkey

IDS

Hotelogix

Timeline

Sr. Front Office Executive

Royal Orchid Beach Resort & Spa Gooa
10.2017 - Current

Front Office Tr. Supervisor

Hotel Suba Grand
03.2017 - 10.2017

Sr. Front Office Associate

Rudraksh Club & Resort
04.2016 - 03.2017

Front Office Associate

Hotel President
12.2013 - 04.2016

Front Office Operation - undefined

IGNOU
01.2012 - 04.2013

bachelors - Computer

Jabalpur University
01.2009 - 04.2012

Class 12th - undefined

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Class 10th - undefined

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Vishnu Pratap Singh