Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Abdul Raheem

Abdul Raheem

Chennai,Tamil Nadu

Summary

Objective:
Looking for a challenging position in an organisation where i can utilise the learned knowledge, communication, technical skills and innovative ideas for the development for the organisation.

Overview

2026
2026
years of professional experience
2015
2015
years of post-secondary education

Work history

Area Manager(LMD Operations)2.8 years

Entoo Pvt Ltd(Lighting Logistics)
Chennai, India
07 2023 - Current
  • Coordinated team schedules to optimize staffing and workflow effectiveness.
  • Trained staff on operational procedures and best practices in logistics management
  • Monitored performance metrics to identify areas for operational improvement
  • Resolved conflicts between departments by providing clear direction on tasks or duties.
  • Collaborated with other managers to develop plans for new initiatives and projects.
  • Trained staff on new procedures or processes related to their job functions.
  • Assisted in recruiting efforts by interviewing prospective candidates for open positions within the organization.
  • Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments.
  • Maintained accurate records of employee performance evaluations, disciplinary actions and attendance records.
  • Coordinated training programs for newly hired staff members, providing them with the necessary skills needed for success in their roles.
  • Created reports outlining operational performance metrics for senior management review.
  • Monitored competition closely, staying ahead in market trends
  • Promoted a positive work environment which increased employee retention rate.

Hub Manager(LM Operations)2.4years

Nikkou Logistics Pvt Ltd(Flipkart LM Operations)
Chennai, India
08 2020 - 12 2022
  • Managed daily operations of logistics hubs to ensure smooth workflow.
  • Implemented safety protocols and compliance standards across all operational areas.
  • Developed and maintained operational reports for performance analysis.
  • Led initiatives to streamline processes and enhance operational efficiency.
  • Monitored KPIs such as turnaround time, accuracy rates, delivery times to measure performance of hub’s operations.
  • Managed daily activities related to order fulfilment, shipping, receiving, inventory control, and transportation.
  • Created reports to track progress towards meeting operational goals and objectives.
  • Developed and implemented procedures to ensure efficient hub operations.
  • Performed periodic audits on hub operation performance
  • Resolved customer inquiries quickly while maintaining high standards of customer service.
  • Conducted regular training sessions for staff on safety protocols and operational best practices.
  • Developed a comprehensive system for managing returns from customers in an efficient manner.
  • Provided technical support to team members when needed during problem resolution or troubleshooting.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Mitigated business risks by working closely with staff members and assessing performance. Forecasted plans on availability and productivity during the critical situation.


Team Leader(LM Operations)2.3 years

InstakartServices Pvt Ltd(Flipkart LM Operations)
Chennai , India
03 2018 - 06 2020
  • Supervised team members to enhance workplace productivity and morale.
  • Facilitated communication between all departments regarding changes in delivery schedules and manpower availability.
  • Created reports to track progress against key performance indicators.
  • Managed and coordinated the daily activities of a team of 10 logistics personnel.
  • Resolved any conflicts that arose between staff members and outside parties.
  • Drafted shipment reports to inform management and clients.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Conducted regular training sessions for new hires on standard operating procedures.
  • Monitored performance metrics to identify areas for improvement in the team's operations.
  • Identified and resolved shipping and packaging errors.
  • Relayed information between delivery partners and customers regarding ETA and potential delays.


Education

Bachelor Of Engineering - ECE

Mohamed Sathak A.J College of Engineering
08/2010 - 09.2014

Skills

  • Decision-Making proficiency
  • Operational management
  • Risk assessment
  • Team building
  • Data analysis
  • Workforce planning
  • Forecasting
  • Key performance indicators
  • Shrink control
  • Standard operating procedures
  • Revenue growth
  • Professionalism

Languages

Hindi
Upper intermediate
English
Intermediate
Tamil
Native

Timeline

Area Manager(LMD Operations)2.8 years

Entoo Pvt Ltd(Lighting Logistics)
07 2023 - Current

Hub Manager(LM Operations)2.4years

Nikkou Logistics Pvt Ltd(Flipkart LM Operations)
08 2020 - 12 2022

Team Leader(LM Operations)2.3 years

InstakartServices Pvt Ltd(Flipkart LM Operations)
03 2018 - 06 2020

Bachelor Of Engineering - ECE

Mohamed Sathak A.J College of Engineering
08/2010 - 09.2014

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Abdul Raheem