Vishnu Sankar K
Rajapalayam
Summary
Dynamic Sr. Customer Support Engineer with extensive experience at Chennai Metco, excelling in equipment maintenance and calibration. Proven ability to troubleshoot complex systems while delivering exceptional customer support. Skilled in operating systems and adept at remote support, ensuring optimal performance and client satisfaction in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Customer Support Manager
Chennai Metco
Chennai
07.2013 - Current
- Executed installation, calibration, and maintenance support.
- Servicing of all metallography equipment, calibration of microscopes, and hardness testers.
- ISO/IEC 17025:2017 - General Requirements for the Competence of Testing and Calibration Laboratories (Laboratory System and Internal Audit)
- Troubleshooting of all types of electrical and electronics control systems.
- Remote support for imaging and measurement software.
- Troubleshooting of all automation panels, including design concepts.
Forman/ Technician (Electrical & Electronics)
Alwaha Electrical Contracting
06.2009 - 06.2013
- Company Overview: Kingdom Of Bahrain
- Leading a group of experts for electrical and automation related jobs in major and minor sewerage pumping stations (Ministry of works/SEOMD).
- Electrical panel installation and maintenance works at TSE (Treated Sewage Effluent) pumping station’s( Ministry of works/SEOMD)
- SCADA Control Operation & Maintenance.
- Operation of PLC based Scada system for controlling Ozone plant production & Pumping stations at sewerage water treatment Centre, Under the Ministry of Works.
- Leads a team for CCTV survey operations and Reporting for Sewerage pipe line conditions.
- Preparing of documents & work presentation.
- Kingdom Of Bahrain
Service Engineer
Chennai Metco
Chennai
12.2006 - 04.2009
- Company Overview: Chennai
- Installation with maintenance of all Metallurgical Lab equipment’s.
- Installation and calibration of Microscopes.
- Installation and calibration of Image analyzer, both hardware and software throughout the country.
- Electrical control panel issues attending & wiring of machines.
- Chennai
Company Apprentice Trainee
TVS-Electronics
06.2005 - 08.2006
- Hands on experience in Soldering & Rework of SMD Components.
- Trouble Shooting of Set-top Box PCBA’s.
- Worked in Print Head Assembly Section – 24 & 9 Wires.
- Capable of Assembling of Full Finished Dot-Matrix Printer.
Electrician
SPINNERS (P) Ltd.
03.2004 - 05.2005
- All type of wiring work carried out, motor over-hauling.
- Servicing of Photo-cells & Timers.
- Electrical Control Panel Wiring.
Technician Cum Project trainer
Asiatic I.T.S.
08.2003 - 02.2004
- Servicing of Home appliance & Test Instrument.
- Project work support for schools & colleges.
- Teaching of Basic Electronics.
Education
Diploma - Electrical and Electronics
KSOU
Karnataka01.2015
ITI - Electronic Mechanic
RAMCO ITI
Rajapalayam, India01.2003
S.S.L.C -
P.A.C.M Hr. Sec School
Rajapalayam, India01.2001
Skills
- Operating Systems
- Windows
- Hardware & Networking
- Microsoft Office
- AUTOCAD 2007
- Adobe Photoshop
- Video Editing
- Equipment maintenance
- Customer support
- Calibration techniques
- Troubleshooting systems
- Remote support
- Troubleshooting and diagnosis
Hobbies and Interests
- Listening to music
- Books reading
Disclaimer
I hereby declare that the above mentioned details furnished are true and correct to the best of my knowledge and belief.
Technical Knowledge
Any Windows, True, Microsoft Office, AUTOCAD 2007, Adobe Photoshop, Video Editing
Personal Information
- Father's Name: A.P.Kothanda Raja (Late)
- Date of Birth: 04/27/86
- Marital Status: Married
Languages
Tamil
First Language
Telugu
Intermediate (B1)
B1
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Customer Support Manager
Chennai Metco
07.2013 - Current
Forman/ Technician (Electrical & Electronics)
Alwaha Electrical Contracting
06.2009 - 06.2013
Service Engineer
Chennai Metco
12.2006 - 04.2009
Company Apprentice Trainee
TVS-Electronics
06.2005 - 08.2006
Electrician
SPINNERS (P) Ltd.
03.2004 - 05.2005
Technician Cum Project trainer
Asiatic I.T.S.
08.2003 - 02.2004
Diploma - Electrical and Electronics
KSOU
ITI - Electronic Mechanic
RAMCO ITI
S.S.L.C -
P.A.C.M Hr. Sec School
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