Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VISHNU SEWAG

RELATIONSHIP MANAGER (TRACTOR LOAN)
Bikaner

Summary

Proven Relationship Manager with a track record of enhancing customer satisfaction and exceeding sales targets at IDFC FIRST BANK LTD. Skilled in Relationship Building and adept at managing key customer relationships, demonstrated through successful handling of five branches. Excelled in leveraging Customer Service skills to boost sales revenue, showcasing a significant increase in market share through strategic relationship management and customer engagement.

Overview

7
7
years of professional experience

Work History

Relationship Manager

IDFC FIRST BANK LTD
01.2023 - Current
  • Responded to Customer and Dealer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Manage 5-6 sales executives
  • Handling 5 barnches (Nandri,Merta,Jaitaran, Balotra and Pali)
  • Business generate with Dealers DSA and Self Sources with Team
  • Regularly follow up and resolve any unidentified client receipts & secure payments.
  • Monitor and identify any unpaid and overdue invoices and perform credit collection activities.
  • Handled Sales & Collection in Jodhpur Cluster with 5 Branches

Sales Executive

HDFC Bank
07.2022 - 01.2023

.

  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Customer-facing professional in the banking industry, dealing mainly with TRACTOR Finance.
  • Organizing sales visits, demonstrating & presenting different schemes & methods of loans.
  • Business Generate with Tractor Dealer and Self Source

Sales Executive

HDFC Bank
12.2018 - 09.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Increased market share with comprehensive competitor analysis and tailored marketing strategies.

Store Manager

L&T Construction
01.2018 - 10.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Education

Bachelor of Arts -

MGSU BIKANER
BIKANER
04.2001 -

12TH COMMERCE -

MOHTA MULCHAND SEN SEC SCHOOL
Bikaner, India
04.2001 -

Skills

Relationship Building

Customer Relationships

Relationship Management

Customer Service

Languages

Hindi
English

Timeline

Relationship Manager

IDFC FIRST BANK LTD
01.2023 - Current

Sales Executive

HDFC Bank
07.2022 - 01.2023

Sales Executive

HDFC Bank
12.2018 - 09.2021

Store Manager

L&T Construction
01.2018 - 10.2018

Bachelor of Arts -

MGSU BIKANER
04.2001 -

12TH COMMERCE -

MOHTA MULCHAND SEN SEC SCHOOL
04.2001 -
VISHNU SEWAGRELATIONSHIP MANAGER (TRACTOR LOAN)