Hi, I’m
Vishnu Sivanandan Pillai
SENIOR CABIN CREW
Summary
CABIN CREW MEMBER delivering passenger service in safety-critical cabin operations across Boeing 777-300ER, Boeing 777-200LR, and Airbus A320 family aircraft. Supports crew coordination, monitors cabin standards, and responds to passenger needs and emergency procedures in line with airline compliance requirements. Balances calm service with disciplined customer care and in-flight safety execution.
Overview
4
Languages
13
years of professional experience
Work History
AIR INDIA
CABIN CREW MEMBER
10.2016 - Current
Job overview
- Deliver professional passenger service while maintaining a strong focus on safety, compliance, and airline standards.
- Operate effectively within a fast-paced, safety-critical cabin environment as part of a cohesive crew.
- Trained on Boeing 777-300ER/777-200LR and Airbus A320 family aircraft.
- Manage passenger needs and respond appropriately during emergency situations in accordance with applicable procedures.
- October 2016 — Present
AIRINDIA SATS FOR EMIRATES
CUSTOMER SERVICE AGENT
12.2013 - 09.2016
Job overview
- Supported Emirates passenger services, including check-in, flight control and flight coordination.
- Maintained high professional service standards in an international airport environment.
- Received Best Staff of the Month recognition from Emirates management and appreciation from passengers.
- December 2013 — September 2016 | Trivandrum International Airport, Kerala, India
Education
Manipal University India
BBA
08-2026
Frankfinn Institute of Airhostess Training
Diploma from Aviation & Hospitality Management
Higher Secondary School, KeralaKerala, India
Higher Secondary School Certificate (HSC) from Computer Science
01-2010
Skills
Cabin safety & procedures
Emergency situation management
Compliance & regulations
Crew coordination
Trained on B777 aircrafts
Trained on B787 aircrafts
Trained on A320 family aircraft
Valid AVSEC Certificate
Service recovery
First aid certification
CAREER HIGHLIGHT
Best Staff of the Month — Emirates, Recognised by Emirates management
Timeline
CABIN CREW MEMBER
AIR INDIA
10.2016 - Current
CUSTOMER SERVICE AGENT
AIRINDIA SATS FOR EMIRATES
12.2013 - 09.2016
Higher Secondary School, Kerala
Higher Secondary School Certificate (HSC) from Computer Science
Frankfinn Institute of Airhostess Training
Diploma from Aviation & Hospitality Management
Manipal University
BBA