VISHNU VG
Ernakulam
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Hub Sales Manager
Cars24 Services Private
2022.11 - Current
- Handling Team of 10 Relationship Managers + 3 Telecaller + 1 Delivery Specialist with Overall Hub Sales Activities
- Month on Month Increase in Deliveries Numbers in Kerala Used Car Market with average of 60 Cars per Month
- Increased Hub Visit Token Conversion from 30 % to 50% pan India top region
- Increased Hub deliveries into pan India average with 22% Month on Month
- Coached employees in successful selling methods and encouraged cross-selling VAS Products to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Evaluated performance against goals and implemented appropriate development plans.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Retail Manager (B2B)
Cars24 Services Private
2021.09 - 2022.09
- 15 Members Team Handling Including Car Evaluators and Retail Associates in South Kerala B2b for Car Procurements
- Handle Project Loss Lead Team for conversion improvement on Dead Leads
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting Retail Numbers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Area Manager (KAM)
CarDekho.com
2019.07 - 2021.08
- Handling of 15 Dealership Across South Kerala B2B
- Accountable for new acquisitions of Car/Bike Dealers
- Accountable for business from Car/Bike Dealers, Car OEMs
- Responsible for following up on all leads forwarded to dealerships.
- Responsible for the follow-up on hot/lost leads, Booking & Retail confirmations.
- Revenue collection from dealerships.
- Handling all dealer-related issues and enclosure of same.
- Need to check service parameters at regular intervals at Dealer to ensure better delivery of services.
- Building a cordial relationships with Dealers. Taking regular feedback from dealers & executing
Relationship Manager
Celebrus Capital Limited
2018.03 - 2018.09
- Achieved goals for sale of share Broking products and services and exceeded performance metrics for customer service
- Built and maintained relationships with new and existing clients while providing high level of expertise
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Created and maintained databases to track customer discussions and preferences for accurate, updated records
- Created financial dashboards to provide insights into key performance indicators
- Evaluated and negotiated contracts to procure favorable financial terms
- Created and managed financial models to evaluate corporate investments and acquisitions
Business Development Manager
GRAFFITI TECHNOLOGIES
2017.07 - 2018.03
- Reached out to potential customers via telephone, email, and in-person inquiries
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Generated new business with marketing initiatives and strategic plans
- Negotiated and closed long-term agreements with new clients in assigned territory
- Represented company and promoted products at conferences and industry events
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Achieved sales goals and service targets by cultivating and securing new customer relationships
Business Development Executive
INSARAY SOLUTIONS
2015.11 - 2017.06
- Collaborated with sales and marketing departments to support client acquisition
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
- Communicated directly with customers and partners to build strong business networks and relationships
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools
- Attended monthly sales meetings and quarterly sales trainings
- Negotiated prices, terms of sales and service agreements
Education
Higher Secondary - Science + Maths
Nss Hss Kesavadasapuram
Trivandrum, KL 2008.06 - 2010.01
10th Grade - Science + Maths
Neelakanda Vidya Peedom
Thiruvananthapuram 1998.03 - 2008.01
Master of Science - Software Engineering
Narayana Guru College of Engineering
2001.04 -
Skills
Business Planning
Lead Generation
New Business Development
Performance Management
Territory Sales Management
Sales Team Training
Key Account Management
Business Development and Planning
B to B Sales
Goals and Performance
Sales Presentations
Goal Setting
Client Relationship Management
Staff Management
Pipeline Management
Sales Planning
Sales Reporting
Market Research
KPI Tracking
Accomplishments
- Certified course in C++ programming from G-Tech Computer Education
- Successfully Participated in the Workshop on Ethical Hacking & Information Security conducted by Kyrion Digital
- Securities
- Won the first price in the OLIGARCHY conducted by the SECTA from the Narayanaguru college of Engineering in2012
- Best performer of the Cardekho South zone for the Month September 2020
- Highest new dealer On-boarded award for Cardekho in South Kerala
- Selected for the best AIM(All Ideas Matter) for PAN India level for Cardekho
- Selected for the Best Rm for cars24 B2B in the Month of December 2021 for highest Sales Conversion
Languages
English
Proficient
C2
Malayalam
Proficient
C2
Tamil
Upper Intermediate
B2
English
Advanced (C1)
Malayalam
Advanced (C1)
Tamil
Advanced (C1)
Additional Information
- Best Performer in South Zone Cardekho - Sep 2019
- Hub Hero for outstanding performer in Feb & March 23 at Cars24
- Funnel Champions for the Month of April & May 23 at Cars24
- Hub Manager with Highest Net Deliveries for Sep & Oct 23 at Cars24
Software
Microsoft Excel
Microsoft Word
Tableu
Google Sheets
Power BI
Timeline
Hub Sales Manager
Cars24 Services Private
2022.11 - Current
Retail Manager (B2B)
Cars24 Services Private
2021.09 - 2022.09
Area Manager (KAM)
CarDekho.com
2019.07 - 2021.08
Relationship Manager
Celebrus Capital Limited
2018.03 - 2018.09
Business Development Manager
GRAFFITI TECHNOLOGIES
2017.07 - 2018.03
Business Development Executive
INSARAY SOLUTIONS
2015.11 - 2017.06
Higher Secondary - Science + Maths
Nss Hss Kesavadasapuram
2008.06 - 2010.01
Master of Science - Software Engineering
Narayana Guru College of Engineering
2001.04 -
10th Grade - Science + Maths
Neelakanda Vidya Peedom
1998.03 - 2008.01
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