Vishnu VK

• Company Overview: Jubilant Foodworks Limited
• Conduct regular inspections of kitchen and dining areas in all of our branches.
• Monitor food preparation and storage processes.
• Ensure compliance with health and safety regulations.
• Develop and implement quality assurance procedures.
• Train staff on food safety and quality standards.
• Report and resolve any quality-related concerns.

Supervised day-to-day cinema operations including box office, concession, and auditorium management ensuring smooth customer service.

Managed and trained front-line staff to maintain high standards of hospitality, safety, and efficiency.

Handled guest concerns and complaints promptly, achieving improved customer satisfaction scores.

Monitored cash handling, daily sales reconciliation, and inventory control for concessions and tickets.

Ensured compliance with company policies, safety regulations, and operational SOPs.

Coordinated with projection team to maintain show schedules and resolve technical issues quickly.

Assisted in planning promotions, upselling combos, and driving revenue growth.

Conducted shift briefings, allocated staff duties, and ensured optimal manpower utilization.

Maintained hygiene, safety, and ambience of cinema premises in line with brand standards.

Recognized for leadership in managing peak hours, large footfalls, and special events efficiently.