Analytical & results-oriented Business Analyst with around 5 years of experience in driving Discovery Analysis & End-to-End Project Delivery for complex projects. Skilled in user research, market analysis, and system integrations, with a proven track record in developing PRDs, optimizing processes, and managing cross-functional teams.
Focused on driving product development, collaboration with teams & analyze market trends to deliver successful & customer delight digital products.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
Saint-Gobain India IT
Chennai
11.2022 - Current
Led end-to-end product lifecycle management for a B2B SaaS platform integrating Warehouse Management (WMS), Manufacturing Execution (MES), and Quality Management (QMS) across 15 manufacturing sites serving 2,250+ active users.
Developed product KPIs, operational dashboards, and analytical reporting solutions using Power BI, SQL, and Advanced Excel, enabling data-driven decision-making across operations, warehouse, production, and leadership teams.
Conducted product analytics, user behaviour analysis, and root cause analysis to identify process bottlenecks, improving inventory traceability by 55% and increasing enterprise-wide data visibility through product segmentation.
Collaborated with Product Managers, Business Sponsors, Engineering, QA, UI/UX, and Solution Architects to define product strategy, prioritize roadmap initiatives, and translate business requirements into scalable product solutions.
Authored comprehensive Product Requirement Documents (PRDs), User Stories, Acceptance Criteria, Process Flows, Functional Specifications, and analytical business requirements using Agile methodologies.
Spearheaded 85+ SAP IDoc/API integrations, partnering with internal and external technology teams to build scalable data exchange frameworks supporting product reporting and business intelligence.
Contributed for a B2C SaaS Digital product in Saint-Gobain Weber India Asia Pacific
Business Analyst - SaaS Product
Saint-Gobain India IT
Chennai
09.2021 - 11.2022
Represented as the Functional In-charge for Business critical - Supply Chain Module in the Global Roll-out of LAMA, a web app, in Dabrowa, Poland, & supported for its Hyper-care for short-term on-site.
Addressed the User queries & Change Requests adhering to SLAs, with quality deployments & Ticket closure and thereby ensuring deployment success rate of 98%.
Elucidated Business logic & requirements to the development team, addressing all the digitization challenges & reduced development cycle time by 15% ensuring alignment with business objectives.
Collaborated with the International Deployment team, ensuring smooth Go-Live for 3 National (Chennai, Pune, Bhiwadi) & 2 International (Poland
Kenitra) launches.
Undergone detailed classroom induction on various Business Models and processes at World Glass Complex in Saint-Gobain, from the Senior Management Team across 6+ Business units.
Designed Reporting Dashboards to track operational KPIs and product performance metrics. Automated Daily Flash Reports for stakeholders, driving data-driven insights to improve productivity and operational excellence.
Assisted in planning & coordinating product launches, including go-to-market strategies & leveraged best practices and emerging technologies to keep the product competitive and innovative.
Consulted the Global B2B SaaS product in Saint-Gobain Sekurit, Europe Region
Inductive Automation Ignition credentials IA University
Problem Solving Through Programming in C NPTEL (IIT Kharagpur)
Programming in C++ NPTEL (IIT Kharagpur)
Programming, Data Structures & Algorithms Using Python NPTEL (CMI, Chennai)
Accomplishments
Module Lead in Global Roll-Out - Poland: Successfully contributed to smooth Global Rollout of LAMA (WMS App) at Dabrowa in Poland, leading Shipping Functionalities.
Institute's Gold Medalist in UG: Achieved Institute's Top Academic credits (CGPA 9.21/10.00) & received Certificate of Excellence.
State Topper in NPET Test conducted by Engineering Council of India (ECI): Achieved Top rank in Tamil Nadu State in National Proficiency Test in Mechanical Engg.
Top Performer in Project Presentation solving Real-time Use Cases: Awarded First place in Project Presentations developing prototype solutions addressing real-world problems through cost-effective & sustainable solutions.