Vishnu Datt Sharma
Management Professional
Najafgarh
Summary
• Energetic and result oriented Management Professional, Persuasive communicator with good analytical and planning skills; Knowledge of Power BI, Keen at learning new concepts Quickly; Able to work well under Pressure; Flexible to manage Change.
• Outstanding interpersonal and employee-relation skills with an ability to represent Team.
• A resourceful Team player with an analytical bent of mind.
• An efficient multi-tasker with the ability to shoulder important responsibilities and carry them out to the hilt.
• Proficient in ensuring that daily volumes managed on time, in full compliance with risk management.
• An enterprising leader with skills in leading personnel towards accomplishment of common goals at ease with deadlines and high-pressure situations.
• Project Management:
Proficient in using Confluence for creating and managing project documentation and knowledge bases.
Experienced in utilizing Jira for project tracking, task management, and workflow customization.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work History
Team Leader, Operations
IDP Education
Gurgaon
1 2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- I worked with the team to identify areas for improvement and devise solutions based on my findings.
- Set performance expectations for the team, monitor progress towards goals, and provide constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Held weekly team meetings to inform team members of company news and updates.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Communicated KPIs outlined in the annual plan to inform employees of expectations and deliverables.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Senior Content Analyst
IDP Education
03.2015 - 12.2022
- Managed a team of junior content analysts, providing guidance and mentorship to improve their skills and overall productivity.
- Tracked key metrics and developed spreadsheets and data models.
- Developed data visualization dashboards to make complex data more accessible to stakeholders.
- Day-to-day analysis of ad hoc reports involves follow-up and coordination with cross-functional teams to ensure the timely flow of MIS.
- Data management and data analysis.
- Daily, Weekly, and Monthly Ad-Hoc/MIS Reports; Dashboard Generation using Excel.
- Analyzing data and creating a final report.
- Designed and developed customized applications to provide reports using Excel pivot tables and advanced formulas in Excel.
Coordinator/Team Leader - Service Delivery
Indian Press Clearing
09.2013 - 02.2015
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- I managed the team of research analysts and dealt with the operational activities of the process.
- Reviewed research reports and media analyses written by a team of analysts for a variety of clients.
- Coordinated with the sales team for new client acquisition, delivered presentations to clients, and conveyed the concept of media monitoring and media research.
- Analyzed various projects regarding client specifications. Summarizing and finalizing data in the form of reports and presentations.
- I managed Market & Media analysis and research for: Renault, General Motors, and Audi.
- Primary and secondary research for clients in different sectors.
- Tracked daily updates and coverage of clients, their industry, & competitors through online & print media.
Education
MBA - Marketing Management And Research
Guru Jambheshwar University
Hissar 05.2011 - 06.2014
Post Graduate Program in Research in Management - Marketing And Finance
NIILM School of Business
Delhi, India 05.2011 - 06.2013
Bachelor of Computer Application - Computer Applications
Guru Nanak Dev University
Amritsar, India 05.2007 - 10.2010
Skills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Mentoring
Quality Improvement
People Management
Operations Management Team Building & Leadership Data Management
Power BI
Conflict Resolution
Cross-functional Coordination
Adaptability
Client Relationship Management
Quality & Compliance
Timeline
Senior Content Analyst
IDP Education
03.2015 - 12.2022
Coordinator/Team Leader - Service Delivery
Indian Press Clearing
09.2013 - 02.2015
MBA - Marketing Management And Research
Guru Jambheshwar University
05.2011 - 06.2014
Post Graduate Program in Research in Management - Marketing And Finance
NIILM School of Business
05.2011 - 06.2013
Bachelor of Computer Application - Computer Applications
Guru Nanak Dev University
05.2007 - 10.2010
Team Leader, Operations
IDP Education
1 2022 - Current
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