VISHNU DEV P H
COCHIN
Summary
Grow along with a dynamic and progressive organization offering ample opportunities of diversified exposure where I can further develop my skills and excel in my career.
Overview
12
12
years of professional experience
Work History
Retail Sales Associate
Tanishq jewellers
Cochin
02.2021 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Implemented processes for cross-selling products or services based on customer needs..
- Daily stock counts and reported discrepancies to B O S.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained records related to sales for store management.
- Initiated friendly conversation with customers to determine level of assistance required.
- Promoted special offers and discounts to encourage additional purchases.
- Offered suggestions for additional items that may be of interest to customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Placed special orders or called other stores to find desired items.
Sales Associate
Millennium gold
Cochin
03.2018 - 04.2021
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Computed purchases and received and processed cash or credit payment.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained records related to sales for store management.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Answered incoming telephone calls to provide store, products and services information.
SALES EXECUTIVE
ALAPAT GOLD
Cochin
02.2017 - 01.2018
- Contacted current and potential clients to promote products and services.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Organized store by returning merchandise to proper areas and restocked displays.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Sales Executive
ATLAS JEWELLERS
Cochin
02.2014 - 06.2017
- Greeted customers to determine wants or needs.
- Contacted current and potential clients to promote products and services.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Implemented processes for cross-selling products or services based on customer needs.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Sales Executive
Parakkat Jewels
Cochin
07.2012 - 12.2014
- Greeted customers to determine wants or needs.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Used cold calling and networking to sell products and services.
Education
Bachelor of Arts - Economics
MG UNIVERSITY
ERNAKULAM 01-2009
Humanities
SDPY BOYS HIGHER SECONDERY SCHOOL
PALLURUTHY05-2006
10th PASS
SDPY BOYS HIGHER SECONDERY SCHOOL
PALLURUTHY03-2004
Skills
- Product Knowledge
- Customer Engagement
- Problem-Solving
- Teamwork
- Relationship Building
- Product Promotions
- Sales Goals Attainment
- Time Management
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hindi
Beginner
A1
PASSPORT DETAILS
- PASSPORT NO : V2839164
- DATE OF ISSUE :30/09/2021
- DATE OF EXPIRY :29/09/2031
PERSONAL DETAILS
Father's Name : Harshan
Date of Birth :30.04.1989
Nationality :Indian
Marital Status :Married
REFERENCE DETAILS
- SURAJ(Tanishq) - 9995027327
- Alex (Millenium gold) - 8075431464
Timeline
Retail Sales Associate
Tanishq jewellers
02.2021 - Current
Sales Associate
Millennium gold
03.2018 - 04.2021
SALES EXECUTIVE
ALAPAT GOLD
02.2017 - 01.2018
Sales Executive
ATLAS JEWELLERS
02.2014 - 06.2017
Sales Executive
Parakkat Jewels
07.2012 - 12.2014
Bachelor of Arts - Economics
MG UNIVERSITY
Humanities
SDPY BOYS HIGHER SECONDERY SCHOOL
10th PASS
SDPY BOYS HIGHER SECONDERY SCHOOL
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