Vishnu Dutt Parashar
Bharatpur, Rajasthan
Summary
Hardworking and motivated Manager (S&T) with 12 years of experience and record of success in Railway S&T industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Manager (S&T)
Shivakriti International Limited
Kota
11.2022 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
Assistant Manager - (S&T)
Shivakriti International Limited
Allahabad
03.2014 - 11.2022
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Supervisor (S&T)
Shivakriti International Limited
Alwar, Rewari, Jabalpur
01.2011 - 03.2014
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed company's expenditures and developed financial models.
- Streamlined operations through continuous process improvement initiatives.
- Established effective communication channels among departments.
- Maintained a logbook detailing daily activities including hours worked, miles traveled, delays encountered.
- Resolved any problems encountered during the course of construction work.
- Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
- Collaborated with architects and engineers to identify opportunities for improvement in design elements.
Education
Diploma in Electrical -
NIMS
Delhi09-2023
L.L.B -
Maharaja College
Bharatpur03-2003
Bachelor of Arts -
Maharaja College
Bharatpur03-2001
High School Diploma -
Maharaja Senior Secondary , Bharatpur
Bharatpur06-1998
Skills
- Workforce Management
- Expense Tracking
- Business Development
- Staff Development
- Strategic Planning
- Schedule Preparation
- Customer Relationship Management (CRM)
- Cross-Functional Teamwork
- Complex Problem-Solving
- Team Leadership
- Verbal and written communication
- Budget Control
- Project Management
- Operations Management
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Cash award of Rs. 51000/- and Appreciation letter for exceptional work and completion of target before time in 2023.
- Cash award of Rs. 25000/- and Appreciation letter for exceptional work and completion of target before time in 2018.
Timeline
Manager (S&T)
Shivakriti International Limited
11.2022 - Current
Assistant Manager - (S&T)
Shivakriti International Limited
03.2014 - 11.2022
Supervisor (S&T)
Shivakriti International Limited
01.2011 - 03.2014
Diploma in Electrical -
NIMS
L.L.B -
Maharaja College
Bachelor of Arts -
Maharaja College
High School Diploma -
Maharaja Senior Secondary , Bharatpur
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