Vishnu Kant Jha

• Led software implementation projects, enhancing system integrations, and streamlining operational workflows for improved efficiency.
• Collaborated with cross-functional teams to define project requirements, delivering tailored software solutions that met client needs.
• Managed customized MDMS (Meter Data Management System) solutions, handling design changes, defect fixes, and major configuration updates seamlessly.
• Assisted clients during MDMS software upgrades, including patching, functionality testing, regression testing, and integration testing.
• Worked extensively on server environments, the WebLogic console, the Oracle SQL database, and the L+G Gridstream MDMS product.
  

Customer Requirement Analysis: Interpreted and implemented client requirements to align with business objectives and operational workflows.

Issue Resolution & RCA: Investigated and resolved audit-related and operational issues; provided detailed Root Cause Analysis (RCA) for ETL and decoder logic discrepancies.
Application System Support: Managed server downtime, database switching, and storage migration activities as part of change management protocols.
Data Reconciliation & Audits: Handled HLR and billing dump loading; reconciled data across IN, MSC, and switch systems; conducted VOMS (Voucher Management System) audits.
Change Request Coordination: Liaised with development and account management teams to ensure timely processing and implementation of change requests.
Operational Maintenance: Monitored and cleared mount points and logs to maintain optimal file collection and transit space.
Dashboard and Tracker Management: Created dashboards, loaded reference data, and maintained data flow trackers to ensure accurate file processing.
Subscriber File Indexing: Processed subscriber files using bitmap indexing techniques for efficient data handling.
Counter Table Management: Truncated counter tables proactively to prevent overflow and maintain system performance.
Alarm System Monitoring: Identified and addressed discrepancies in alarm generation to uphold system reliability.