Vishnu Priya Wahal
Manager
Noida
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
Work History
Business Operations Manager
Clarivate
11.2022 - Current
- Work integrates:
- Managing Team Managers and supporting the global team to mitigate any hurdles in the day-to-day operations.
- Ensure smooth BAU deliveries providing strategic direction to achieve operational and functional objectives.
- Enhance operational efficiency by streamlining processes and implementing cost-saving measures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Demonstrating strong line management skills with positive team feedback and low attrition rates.
- Demonstrating strong leadership qualities and ensure senior management feels fully supported and informed about any business issues.
- Contribute towards overall development and innovation of the product by bringing up novel ideas and team initiatives or thought leadership initiatives and grow technical skills to meet the evolving needs of the team.
- Providing primary input and recommendations on staffing decisions for the team.
- Assisting in creating and managing the operating budget, preparing forecasts and reports of work throughout and expenditures.
- Managing project end-to-end to launch new data set in Q1 2025, by setting up new team, scoping and planning the project, defining policies and guidelines, engaging and influencing stakeholders and identifying and managing risk.
Senior Team Manager
Clarivate
01.2022 - 10.2022
- Work integrated:
- Managing direct reports (both in-house and the vendors) and supporting the global team to mitigate any hurdles in the day-to-day operations.
- Optimized resource allocation to ensure timely completion of projects without compromising quality standards.
- Demonstrating strong line management skills with positive team feedback and low attrition rates.
- Demonstrating strong leadership qualities and ensure senior management feels fully supported and informed about any business issues.
- Reporting weekly productivity and calculating monthly incentives (using PowerBI, Excel, Sharepoint, PowerPoint)
- Coordinated cross-functional collaboration, facilitating seamless information exchange between departments for successful project completion.
- Established clear performance metrics and provided constructive feedback to enhance overall team competence.
- Fostered a culture of innovation within the team, encouraging members to develop groundbreaking ideas and solutions that contributed to business growth.
- Assessed risks proactively and implemented mitigation measures, minimizing potential negative impacts on projects.
- Promoted knowledge sharing within the team through workshops and seminars, fostering professional development among members.
Team Manager
Clarivate
04.2020 - 01.2022
- Work integrated:
- Managing direct reports and supporting the India team to mitigate any hurdles in the day-to-day operations
- Providing trainings to existing team members and facilitate recruitment and on-boarding of new team members.
- Demonstrating strong technical skills and understanding of subject matter (disease conditions and HTA agencies, big pharma companies and their pipelines).
- Demonstrating strong line management skills with positive team feedback and low attrition rates.
- Demonstrating strong leadership qualities and ensure senior management feels fully supported and informed about any business issues.
- Handling teams and clients queries and provide adequate responses and delivering custom projects in scheduled timelines.
Lead Analyst (Global Market Access Solutions & Context Matters)
Decision Resources Group
10.2018 - 03.2020
- Work integrated:
- Researching on the global healthcare market trends for biopharma and medical technology, with the focus on Germany and other European (SE, UK, NL etc.) as well as emerging markets (Thailand, India and Bangladesh etc.) generating insights for our clients
- Analyzing the health technology assessments conducted by the authorized bodies in Germany and other European countries (UK, SE, NL etc) and preparing high-level summaries for the clients to understand the access opportunities as well as hurdles in the market
- Following the market to understand the current trends in the healthcare industry and keep the product updated, providing best-in-class insights to the clients
- Keeping the clients updated on the current trends through monthly newsletters, blogs and webinars to help them make informed, knowledgeable decisions
- Mentoring the new joiners and supporting them build the product knowledge
- Conducting training and knowledge transfer sessions for the new joiners and providing feedback on their development as well as to the management
- Driving the pilot projects in order to enhance the product under the supervision and in direct collaboration with the leadership team
Senior Research Analyst (Global Market Access Solutions)
Decision Resources Group
06.2015 - 09.2018
- Work integrated:
- Researching on the global healthcare market trends for biopharma and medical technology, with the focus on Germany and other European (SE, UK, NL etc.) as well as emerging markets (Thailand, India and Bangladesh etc.) generating insights for our clients
- Analyzing the health technology assessments conducted by the authorized bodies in Germany and other European countries (UK, SE, NL etc) and preparing high-level summaries for the clients to understand the access opportunities as well as hurdles in the market
- Following the market to understand the current trends in the healthcare industry and keep the product updated, providing best-in-class insights to the clients
- Keeping the clients updated on the current trends through monthly newsletters, blogs and webinars to help them make informed, knowledgeable decisions
- Mentoring the new joiners and supporting them build the product knowledge
- Conducting training and knowledge transfer sessions for the new joiners and providing feedback on their development as well as to the management
- Driving the pilot projects in order to enhance the product under the supervision and in direct collaboration with the leadership team
German Research Analyst
Gerson Lehrman Group
12.2014 - 05.2015
- Work integrated: researching on the market reaching out to the market experts depending on the requirement of the client recruiting the experts (former C-level executives) as per the requirement of the client helping the client make investment decisions
Shared Service Analyst -German (Accounts Receivable Department)
Amazon.de
09.2011 - 11.2014
- Work integrated:
- Invoice Processing
- Vendor Statement Preparation
- Vendor Returns
- Dispute Queries.
- Dealing Client Escalations.
- Translating documents from German to English.
- Training the new recruits over the process.
- Reporting to the Manager over the SLAs and bringing to the fore-front other challenges faced by the team.
- Conducting a brain-storming session with the team to identify the challenges being faced by the team.
- Discussing the challenges and finding possible solutions with the counterparts in the weekly calls.
- Managing multiple tasks effectively with business partners.
- Leading process improvement by Identifying root-cause of disputes and reduce vendor contacts.
Education
Bachelor of Law (LLB) -
Dr. Ram Manohar Lohia University, Faizabad
04.2012 - 05.2014
Bachelor of Arts (Hons.) - undefined
Delhi University
04.2005 - 05.2008
Intermediate (10+2) (I.S.c) - undefined
St. Thomas College, Lucknow
04.2002 - 05.2004
High School (10th) (I.C.S.E) - undefined
St. Mary's Convent Inter College, Lucknow
04.2001 - 05.2002
Deutsch (C1) - undefined
Goethe-Institut (MAx Mueller Bhavan), New Delhi
11.2008 - 05.2011
Skills
Leadership
Operations Management
Budgeting and forecasting
Project Management
People Management
Stakeholder Management
Communication Skills
Strategic Planning
Analytical Skills
Presentation Skills
Market Research
Problem Solving
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Advanced (C1)
Awards
Best Team Manager, Clarivate, 07/01/22
Timeline
Business Operations Manager
Clarivate
11.2022 - Current
Senior Team Manager
Clarivate
01.2022 - 10.2022
Team Manager
Clarivate
04.2020 - 01.2022
Lead Analyst (Global Market Access Solutions & Context Matters)
Decision Resources Group
10.2018 - 03.2020
Senior Research Analyst (Global Market Access Solutions)
Decision Resources Group
06.2015 - 09.2018
German Research Analyst
Gerson Lehrman Group
12.2014 - 05.2015
Bachelor of Law (LLB) -
Dr. Ram Manohar Lohia University, Faizabad
04.2012 - 05.2014
Shared Service Analyst -German (Accounts Receivable Department)
Amazon.de
09.2011 - 11.2014
Deutsch (C1) - undefined
Goethe-Institut (MAx Mueller Bhavan), New Delhi
11.2008 - 05.2011
Bachelor of Arts (Hons.) - undefined
Delhi University
04.2005 - 05.2008
Intermediate (10+2) (I.S.c) - undefined
St. Thomas College, Lucknow
04.2002 - 05.2004
High School (10th) (I.C.S.E) - undefined
St. Mary's Convent Inter College, Lucknow
04.2001 - 05.2002