Experienced Quality Assurance Engineer with over 5+ years of expertise in manual testing and over two years in automated testing using Selenium. Specialized in testing HIS software and in-house CRM application, with proven skills in data migration, mobile testing on Android and iOS platforms, and lab equipment integration to streamline healthcare workflows. Proficient in creating comprehensive QA documentation, conducting root cause analysis, and delivering training sessions to ensure seamless user adoption. Experienced in risk assessment, cross-functional collaboration, and facilitating smooth GO Live transitions with a strong focus on accuracy and efficiency.
Overview
12
12
years of professional experience
Work History
QUALITY ASSURANCE ENGINEER
Camerin Innovate Pvt Ltd
Ernakulam
04.2020 - Current
Performed manual testing of Hospital Information System (HIS) software, ensuring the accuracy and compliance of clinical, patient management, pharmacy, billing, and lab systems.
Executed functional, regression, and user acceptance testing (UAT) on various HIS modules, ensuring all system features were fully operational and met business requirements.
Utilized Jira for bug tracking, test case management, and reporting, ensuring effective issue resolution and clear communication with stakeholders.
Developed and executed automated test scripts for in-house CRM software (Zippy) using Selenium, improving testing efficiency and coverage.
Created and maintained automation frameworks, integrated with Jenkins for Continuous Integration (CI), to ensure consistent testing of every software build.
Performed mobile testing for HIS software across multiple devices and platforms (Android and iOS), ensuring compatibility and a seamless user experience.
Conducted API testing to validate backend services, ensuring proper data exchange, functionality, and security for HIS software modules.
Performed cross-device testing on various mobile and desktop devices to ensure a consistent user experience, responsive design, and performance across different screen sizes and operating systems.
Conducted Root Cause Analysis (RCA) for system defects, collaborating with development teams to resolve critical issues, and ensure software stability.
Created and maintained detailed QA documentation, including test plans, test cases, and bug reports, to ensure transparent tracking and thorough testing.
Mentored junior testers, providing hands-on training in manual and automated testing methodologies and tools such as Selenium, Jira, and API testing.
Led risk assessments and gathered requirements for system enhancements, ensuring that new features and updates met user needs and expectations.
Managed data migration testing, validating the accuracy and integrity of clinical and patient data transitioned from legacy systems to the new HIS software.
Performed integration testing between HIS software and lab equipment, ensuring smooth data transfer and supporting hospital diagnostic workflows.
Delivered product demos and training sessions to hospital users, ensuring successful adoption of the HIS software, and smooth user onboarding.
Specialized in testing critical modules, including HR, Payroll, Duty Rosters, Procurement, LIMS, Pharmacy, and IP/OP Billing, ensuring optimal functionality and adherence to requirements.
Tested and processed the HR and Payroll module, validating key functionalities such as employee data management, attendance, leave, salary calculations, and deductions. Successfully processed salaries with clients, ensuring accurate payroll processing, and compliance.
Conducted testing for Finance Modules (Accounts Payable/Receivable, Expense Tracking, Budgeting, Financial Reporting), ensuring accurate financial operations within the HIS.
Led testing efforts for Electronic Medical Records (EMR) modules, validating clinical data entry, patient history, diagnostic workflows, and integration with lab/radiology systems.
Contributed to continuous improvement efforts within the QA team, streamlining processes, improving test coverage, and adopting best practices to enhance overall software quality.
SENIOR HOUSING SPECIALIST
VECTRUS
05.2019 - 08.2019
Company Overview: Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
Conduct briefings to incoming or outgoing units or individuals as necessary
Performs Pre-occupation Checks to prepare PCB
Identify needed billet/facility repairs/ receives work orders requests from occupants and submits to the DPW Work Order Reception Desk24/7daya week as necessary and tracks status of open work orders submitted by Housing until completion
Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
HOUSING SPECIALIST
VECTRUS
01.2017 - 04.2019
Company Overview: Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
Conduct briefings to incoming or outgoing units or individuals as necessary
Performs Pre-occupation Checks to prepare PCB
Identify needed billet/facility repairs/ receives work orders requests from occupants and submits to the DPW Work Order Reception Desk24/7daya week as necessary and tracks status of open work orders submitted by Housing until completion
Coordinates, schedules billeting assignments and prepares billeting assignments for all U.S
Military/DOD personnel and other tenant units for arrivals and departures and individuals or units redeploying
TESTING AND DEPLOYMENT ENGINEER
AMRITA E LEARNING RESEARCH LAB (AMRITA HOSPITAL)
Ernakulam
11.2012 - 10.2016
A-VIEW (Amrita Virtual Interactive e-Learning World): An award-winning e-learning platform developed by the Amrita e-Learning Research Lab, offering an immersive, classroom-like experience.
Performed manual testing to ensure product reliability, usability, and functionality, adhering to predefined testing criteria (e.g., test case coverage, defect severity, and user acceptance).
Led project planning and ensured timely rollouts of A-VIEW software, meeting project deadlines, and quality standards.
Conducted load and performance testing to evaluate system scalability, stress limits, and ensure optimal performance under heavy user load.
Validated deployment through pre-deployment checks, including environment compatibility and installation verifications, ensuring a smooth deployment to client systems.
Provided technical support for the implementation of A-VIEW software, ensuring it was correctly installed and configured in educational institutions.
Managed onsite and offsite product implementations, ensuring successful deployment and initial testing phases for a smooth setup of A-VIEW.
Troubleshot and resolved issues during virtual classroom setups, ensuring a seamless user experience, with a focus on connectivity, software compatibility, and user interface.
Followed deployment best practices for smooth updates and patch management, minimizing disruptions during software deployment.
Offered client support for troubleshooting, promotional issues, and new service launches, ensuring a high level of customer satisfaction.
Provided efficient support to clients, including ATI Chennai, DOTE Kerala, DOTE Tamil Nadu, all IITs across India, and IIRS Dehradun, ensuring successful deployment and user onboarding.
Education
BE - COMPUTER SCIENCE
Anna University
Chennai
06.2012
Skills
Excel
MySQL
Oracle
JIRA
Selenium
Postman
Database administration
Regression testing
System testing
User acceptance testing (UAT)
Manual testing
Automated testing
QA documentation
Issue tracking
Root cause analysis
End-to-end testing processes
Data migration
Analytical thinking
Data analysis
Product metrics
Functional Testing
Integration Testing
Timeline
QUALITY ASSURANCE ENGINEER
Camerin Innovate Pvt Ltd
04.2020 - Current
SENIOR HOUSING SPECIALIST
VECTRUS
05.2019 - 08.2019
HOUSING SPECIALIST
VECTRUS
01.2017 - 04.2019
TESTING AND DEPLOYMENT ENGINEER
AMRITA E LEARNING RESEARCH LAB (AMRITA HOSPITAL)
11.2012 - 10.2016
BE - COMPUTER SCIENCE
Anna University
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