Vishnuvardhini S
Systems Engineer
Bangalore,Karnataka
Summary
Analytical Systems Engineer with hands-on experience in areas of Okta and O365 administration, implementation and support. Knowledgeable and seasoned professional recognized for outstanding maintenance and troubleshooting abilities coupled with solid experience in various application stacks. Dedicated to implementing innovative solutions to solve technical challenges.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Systems Engineer - Okta Admin & IAM
CGI Inc
Bangalore
01.2022 - Current
- Analyzed clients'' existing identity management systems, identifying areas for improvement and providing recommendations for enhancements.
- Developed customized IAM solutions for clients, resulting in streamlined processes and enhanced security.
- Managing incidents and requests through the service management tool
- Enables User Authentication and Single Sign On using Ping Federate
- Moving to Ping Federate from Okta
- Reduced downtime for users through proactive monitoring and maintenance of the Active Directory environment.
- Efficiently resolved technical issues through thorough troubleshooting, analysis, and problem-solving skills.
- Take ownership of faults in a logical manner and throughout their entire lifecycle
- Log incidents and faults, categorizing them
- Resets passwords, manages service requests, and monitors service health
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
- Analyzed clients'' existing identity management systems, identifying areas for improvement and providing recommendations for enhancements.
- Developed customized IAM solutions for clients, resulting in streamlined processes and enhanced security.
Analyst - O365 & Okta
FNF India Private Limited
01.2017 - 01.2022
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Analyzed key performance indicators to identify effective strategies.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Improved IAM security by conducting regular audits and assessments of user access rights.
- Collaborated with cross-functional teams to ensure seamless integration of IAM solutions into existing infrastructure.
Process Executive - Order Management
Infosys BPM Limited
01.2016 - 01.2017
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Resolved any issues or discrepancies that arose during the processing of orders or requests.
- Maintained quality control standards by monitoring the performance of process operations.
Education
Master of Information Technology -
ANNA UNIVERSITY
TamilNadu 07.2012 - 06.2014
Bachelor of Information Technology -
ANNA UNIVERSITY
TamilNadu 08.2008 - 06.2012
Skills
O365 and Okta Admin
Technical analysis
IT infrastructure
Technical support
Multi-factor authentication
Access control implementation
Active Directory management
Timeline
Systems Engineer - Okta Admin & IAM
CGI Inc
01.2022 - Current
Analyst - O365 & Okta
FNF India Private Limited
01.2017 - 01.2022
Process Executive - Order Management
Infosys BPM Limited
01.2016 - 01.2017
Master of Information Technology -
ANNA UNIVERSITY
07.2012 - 06.2014
Bachelor of Information Technology -
ANNA UNIVERSITY
08.2008 - 06.2012
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