Vishul Maheshwari
Bareilly
Summary
Dedicated ground operations expert with aviation industry experience and having firm grasp of security procedures and standards. Excellent in time management and organizational activities backed by disciplined nature and strong communication skills.
Overview
5
5
years of professional experience
Work History
Ground Operations Agent (Apprenticeship)
Air Force Station
02.2023 - 08.2023
- Optimized resource allocation for efficient staffing across different areas of responsibility within the Ground Operations Department.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Customer Service Executive
Ienergizer IT Services
07.2018 - 03.2020
- Asked open-ended questions and researched issues in system to resolve various customer billing errors.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
Education
MBA -
Sikkim Manipal Distance Education
Bareilly, IndiaBachelor of Accountancy, India - Business Administration
Bareilly College
Bareilly, IndiaNetwork Quality Engineer - Computer Networking, India
HCL Technologies , Noida
Noida, India2018
Skills
- Airline Procedures Knowledge
- Professionalism
- Airport security awareness
- Interpersonal Communication
- Active Listening
- Multitasking Abilities
Timeline
Ground Operations Agent (Apprenticeship)
Air Force Station
02.2023 - 08.2023
Customer Service Executive
Ienergizer IT Services
07.2018 - 03.2020
MBA -
Sikkim Manipal Distance Education
Bachelor of Accountancy, India - Business Administration
Bareilly College
Network Quality Engineer - Computer Networking, India
HCL Technologies , Noida
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