VISHVESHWAR PATKAR
Pune
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Branch Control Manager - Branch Control Unit
IDFC First Bank Ltd
Pune
05.2021 - 10.2022
- Responsible for efficient functioning of the overall branch operations and service
- Reviewing deviations/lapses with the branch head, cluster heads and the regional heads at regular intervals to evaluate the shortcomings in the operational controls and apprise the team about the ambiguities and the corrective measures
- Identifying process inaccuracies at branches and providing support and guidance to the team to ensure proper adherence of the set process
- Supervising the process adherence and resolving the issues faced by the branch team
- Escalating the matter to the senior executives/management/stakeholders as per the laid down procedures and guidelines.
Regional Process Manager - Risk Containment Unit
Kotak Mahindra Bank
Pune
09.2017 - 05.2021
- Responsible for Internal Audit branch ratings by providing regular assistance to the branches and constant improvisation on the ratings
- Conducting process support visits at 36 allocated branches as per the predefined schedule and monitoring the retail liabilities branch operational activities in line with the retail branch banking internal audit
- Assisting the branches and providing appropriate guidance on the corrective measures to be taken on the highlighted observations during the review period and ensuring rectification of the said lapses
- Publishing of support visit reports on timely basis pertaining to the visits conducted to the designated branches & discussions with the senior management for their inputs towards improving the overall work efficiency
- Monitoring and following up with the mapped branches for submission of operational control reports
- Monitoring critical suspense of the branches & working towards nullifying the pending entries
- Providing requisite data points to the branches for ensuring better controls at branches and assisting the branch to improve the Process support visit ratings and the Audit ratings
- Addressing reported anomalies by the branches pertaining to cash excess /shortage, staff related issues
- Holding investigations pertaining to vigilance activities, gathering evidences, preparing a comprehensive investigation report for onward submission and presentation to the senior management for necessary action to be carried out as per the pre-defined grid
- Conducting digital fraud investigations reported by customers at branches and contact centres, interacting with customers, understanding the cause of fraud and preparing a detailed investigation reports to senior executives and ensuring timely closures of the pending issues
- Conducting process visits of Corporate Salary Hubs, Priority Banking Hubs, Cash point HUB for the region at pre-defined intervals to ensure process adherence as per the desired standards.
Senior Manager - Branch Banking
Kotak Mahindra Bank
Mumbai
06.2012 - 08.2017
- Handling branch operations spanning Inward & Outward clearing, Cash, Retail deposit accounts, Cash Management and Liability Products
- Ensuring compliance of various statutory requirements as per audit guidelines as well as regulations laid down by various acts governing banking operations
- Conducting periodic self-assessments, ensuring daily monitoring of all office accounts, Bank reconciliations and & irregular transactions as part of Audit Compliance
- Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Rendering profitable investment solutions to clients for enhancing fund management by analyzing financial capabilities for providing apt investment services
- Handling & ensuring smooth processing of A1 Import payment transactions & A2 miscellaneous remittances, scrutinizing Documentation of LRS remittances & import payments & ensuring smooth processing, Export payment processing, Processing PCFC request of the clients, processing Client request for Issuance of Letter of credit, Issuance & extension of Inland & Foreign Bank Guarantee's.
Assistant Manager -Branch Banking
SVC Coop Bank Ltd
Navi Mumbai
12.2007 - 05.2012
- Discussion with the clients for assessing the business needs, preparation of credit proposals and placing the process notes before the sanctioning authorities
- Handling day-to-day affairs of retail Banking
- Handling the credit portfolio, including functions such as Credit Disbursement, Documentation and compliance of sanction terms
- Ensuring implementation of credit related systems and procedures which helped branch in achieving 'Good' Audit rating
- MIS compliance and internal reporting for the bank at pre-defined intervals
- Maintenance of credit related inspections of borrowal units & insurance
- Identification and regular follow-ups for NPA accounts.
Officer - Retail Operations
The R.S. Cooperative Bank Ltd
Mumbai
02.2007 - 11.2007
- Handling of Fund remittances to branches, Issuing Demand drafts, conducting branch and inter-bank GL reconciliations, processing loan proposals and forwarding to sanctioning authorities.
Assistant Vice President and Team Lead - Internal Audit - North Maharashtra
HDFC Bank Limited
Nashik
10.2022
- Leading a team of senior auditors in execution of retail branch audits / WBO / Loan against gold audits as per the audit calendar
- Responsible for monitoring and execution of the audits as per the audit calendar for North Maharashtra and Aurangabad branches
- Monitoring branch operational activities, reviewing branch operations, identifying deviation, deferrals and lapses at the branch and providing appropriate guidance to the branch for resolving the issues in line with the retail branch banking parameters
- Stakeholders' management for audit discussions
- Evaluation of the Audit Reports post review and discussion with the Audit team and the Auditee
- Ensuring timely release of audit reports post scrutiny and comprehensive discussion with the stakeholders / supervisors
- Ensuring closure of audit reports and compliance from the auditee within the stipulated time
- Ensuring collation and submission of the significant findings in the audit report for onward submission to the Audit committee/Board at predefined intervals
- Validation and submission of the tranche data as mandated by RBI for audits conducted during the review period.
Education
Certified Fraud Examiner -
ACFE
10-2022
Certified Anti Money Laundering Expert -
India Forensic
08-2022
Master of Business Administration - Finance -
Sikkim Manipal University
01.2014
JAIIB -
Indian Institute of Banking and Finance
01.2011
Bachelor of Science -
Pendharkar College
06-2006
Depository Participant -
NISM Series VI
Skills
- Prompt Decision Making
- Team Handling
- Investigation
- Problem Solving
- Operations Management
- Workforce Management
- Complex Problem-Solving
Aboutme
Listening to Music, Playing Cricket and Football., English - Full Professional Proficiency, Hindi - Professional Working Proficiency, Marathi - Professional Working Proficiency
Trainingsachievements
- Compliance & Client servicing - Kotak Mahindra Bank Ltd.
- Hawkeye award for identification of fraud - Kotak Mahindra Bank Ltd.
- Credit Appraisal and Advanced Credit Management - SVC Bank.
- Certification from IRDA certified for General Insurance.
Personal Information
Date of Birth: 11/11/84
Languages
English
First Language
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Accomplishments
- Honored with Hawk-eye award for identification of a potential fraud.
- Certificate of excellence in compliance and client servicing.
Certification
- CAME - Certified Anti Money Laundering expert
- CFE - Certified Fraud Examiner from ACFE.
References
References available upon request.
Timeline
Assistant Vice President and Team Lead - Internal Audit - North Maharashtra
HDFC Bank Limited
10.2022
Regional Branch Control Manager - Branch Control Unit
IDFC First Bank Ltd
05.2021 - 10.2022
Regional Process Manager - Risk Containment Unit
Kotak Mahindra Bank
09.2017 - 05.2021
Senior Manager - Branch Banking
Kotak Mahindra Bank
06.2012 - 08.2017
Assistant Manager -Branch Banking
SVC Coop Bank Ltd
12.2007 - 05.2012
Officer - Retail Operations
The R.S. Cooperative Bank Ltd
02.2007 - 11.2007
Certified Fraud Examiner -
ACFE
Certified Anti Money Laundering Expert -
India Forensic
Master of Business Administration - Finance -
Sikkim Manipal University
JAIIB -
Indian Institute of Banking and Finance
Bachelor of Science -
Pendharkar College
Depository Participant -
NISM Series VI
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