Vishwa Niranjan Singh

• Result Oriented, Proactive and self-motivated professional having 14+ Years Of achievement Driven Experience in Hospitality Industry in lieu of Guest satisfaction, Cost Control and SOP Implementations and Operations handling criteria in Hotels & Resorts in category of 4 & 5 star.
• Experienced with operational management, process optimization, and team leadership. Utilizes strategic planning and resource allocation to drive efficiency and growth. Track record of implementing successful initiatives and fostering collaborative work environment.

Operations professional with strong background in streamlining processes and enhancing productivity. Skilled in leading cross-functional teams and executing strategic plans to achieve organizational goals. Known for flexibility and reliability in dynamic environments, with excellent problem-solving abilities and focus on delivering results.

Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.

• Cygnett Hotels and Resorts is an emerging hospitality company with 30 hotels in 25 locations across 2 countries, responsive to the demands of a rapidly changing world. Its multi-brand portfolio and multi directional approach provide the edge needed to cater to the evolving hotel industry, grounded in the core principles of quality, comfort, and cygnetture service.
• Chinmay Resort Welcome to one of the best hotels and resorts in Lucknow. At Chinmay, we offer unbeatable prices and exceptional hospitality. Whether you're on a business trip or a leisure stay, you will experience guaranteed comfort and outstanding quality. We strongly believe in our Good Night Guarantee, ensuring a restful stay in the beautiful city of Nawabs, Lucknow. Set on landscaped grounds, our relaxed hotel is 7 km from the sprawling Janeshwar Mishra Park and 16 km from Chaudhary Charan Singh International Airport. Our down-to-earth rooms feature free minibar, flat-screen TVs, Wi-Fi access, and tea and coffee-making facilities. Some rooms also include sitting areas, and room service is available. Amenities include three meeting rooms, five banquet areas, and 1,165 sq m of event space.
• Leonia Holistic Destination offers a unique experience with 462 rooms set amidst sprawling greenery and natural rock formations. Guests from around the world are invited to enjoy luxury, warm hospitality, and integrated services provided by its villas and hotels. Celestia Suites: 78 luxuriously designed suites for private or business moments. Lagoon Bay: 18 villas with semi-private lagoons and private patios for ultimate pampering. Leo Biz Hotel: 266 rooms and suites for business and family travellers.
• The Park Group of Hotels The Park Group of Hotels is a pioneer in luxury boutique hotels in India. Over the past 40 years, the group has achieved global standards in product quality and service excellence. Managed by the Apeejay Surrendra Group, a century-old company founded in 1910, The Park Hotels benefit from a diverse foundation in steel, tea, hospitality, shipping, real estate, retail, and financial services. The group has over 42,000 employees and is expanding with new properties planned in Kolkata, Kochi, Pune, Raipur, Mahabalipuram, and Lucknow. Our Brands Park Hotel: An upscale hotel brand symbolizing utmost convenience, personalized services, and high standards of amenities for business and leisure travellers. Zone By The Park: A hotel brand that redefines typical hotel experiences by connecting like-minded people through modern design and local cultural influences. Zone is a hub of art, entertainment, and new ideas, offering a vibrant and engaging atmosphere.
• Work Profile Received and greeted clients politely, leaving a positive impression of the firm. Answered customer calls and resolved their issues. Computed bills, collected payments, and provided change for guests. Made and confirmed reservations. Assigned duties. Ensured compliance with all company policies and procedures. Adhered to all safety procedures and informed management of any unsafe conditions. Attended meetings and training sessions as requested. Prepared daily reports. Managed the C-form process for foreign guests.
• SUBA Group The SUBA Group is not just a hotel brand, but a concept that challenges the conventions of regular hotels. It promises personalized service with genuine compassion and warmth, ensuring that guests feel their stay was value for money. This is achieved in a fun environment with modern design and friendly service strategies. Work Profile Greeted, registered, and assigned rooms to guests. Computed bills, collected payments, and provided change for guests. Managed all types of mailing and was responsible for responding to all mail. Prepared daily reports. Coordinated with other departments for all VIP arrivals. Worked as a Guest Representative Executive for VIP arrivals. Managed the C-form process for foreign guests. Promoted and supported Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs. Collected emails and replied as per the instructions of seniors and managers. Provided and ensured high-quality guest relations, receiving and resolving guest complaints in a manner consistent with company policy, and informed the Manager on Duty of any guest complaints. Attended meetings and training sessions as requested.
• Hotel Infiniti Answering customer calls and resolving their issues effectively. Greeting, registering, and assigning rooms to guests with a warm welcome. Ensuring proper key control and implementing other security measures for guest safety. Handling telephone calls in the absence of the telephone operator. Responding to inquiries related to hotel services, guest registration, shopping, dining, entertainment, and travel directions promptly and accurately.