Summary
Overview
Work History
Education
Skills
Accomplishments
Branch operations & Responsibilities
Sales Targets
Job Description
Languages
Disclaimer
Timeline
AdministrativeAssistant

VISHWAJEET KUMAR

AUTHORIZER
DELHI

Summary

To work in a competitive and challenging atmosphere that enables me to apply maximum of my skills and also helps in enriching my skills and knowledge. Great multitasker and critical thinker with devotion to accuracy and efficiency.

Overview

8
8
years of professional experience

Work History

Authorizer

Kotak Mahindra Bank
02.2017 - Current
  • Employed at Kotak for a tenure of 7 years and 5 months, achieving promotion to Deputy Manager in 2019 followed by elevation to Manager in 2022.
  • Joined Kotak as a Service officer in (2017 feb-2019 Apr ), promoted to Service Delivery officer in (2019 Apr -2022 Apr), again promoted to Authorizer in (2022 Apr- current)
  • Cross-skilled, trained in both skills of Retail Liabilities and Retail Assets, and working as an Authorizer.

Education

BSC HONS - MATHS

Sp Jain College (vksu)
06.2016

Skills

  • Transaction Processing & Authorizations
  • Risk Assessment & Management
  • Business Development & Sales
  • Customer Relationship Management
  • Regulatory Compliance
  • Team Leadership & Collaboration
  • Analytical & Reporting Skills
  • Excellent Communication Skills
  • Attention to Detail
  • Relationship Building
  • Adaptability and Flexibility

Accomplishments

  • 5 times award for best NPS.
  • 3 service Impact pan India
  • 3 Sales champion award for highest sales in a quarter.
  • Qualified for Dare sales contest LI twice.
  • Sop topper across pan India for FY 18-19, 22-23.

Branch operations & Responsibilities

  • Authorizing opening and processing of FDRs, DD/PO, RTGS, NEFT, Accounts and Cash transactions and Ensure processing of the same as per TAT
  • Ensuring the timely delivery of Fixed Deposits Receipts, ATM Cards, Cheque Books, NetBanking passwords, etc.
  • Authorization of all outward clearing cheques. Monitoring vouchers and numbered instruments to detect error at the time of processing
  • Verifying Salary Uploads and Maintaining salary uploads confirmations
  • Monitoring suspense accounts, deferred accounts, accounts payable/ receivable and ensuring TAT for timely movement of funds. Reviewing EOD reports (BJR / Instruments issued/ EOD cash position etc.)
  • Handling the Current Account queries, Channel Registration Forms.
  • Maintenance of counter stock register (DD/MC)/ Bulk Stock, & Cheque Returns. Filling of MC/DD stub copies and cancelled instruments.
  • Maintain the records for expense vouchers/ payments to vendors/ reimbursement.
  • Handling products cross-sell along-with generating references from the customers for various products, thereby enhancing relationship with existing customers.
  • Coordinating with Sales & Relationship Teams of all BUs to ensure timely follow-up with Sales RMs for closure of meetings.
  • Promoting all direct banking channels and ensuring that the customer is utilizing the same.
  • Implementation of processes in the branch, conducting internal audit in coordination with Branch.

Sales Targets

  • Current account & savings account
  • Life Insurance ,Term plan ,Guranteed savings plans
  • General insurance- Health insurance , car insurance , stock insurance
  • Demat accounts
  • Mutual Funds ,SIP , NFOs & ULIPS
  • Forex cards & LRS

Job Description

Retail Banking:

Transaction Authorisation: Approved and monitored high-value transactions, ensuring compliance with bank policies and regulatory requirements.,

Customer Service: Provided exceptional service to clients by resolving issues promptly and accurately, enhancing customer satisfaction and loyalty.,

Risk Management: Identified and mitigated potential risks in transactions, maintaining the integrity and security of banking operations.,

Team Collaboration: Collaborated with various departments to streamline processes and improve overall service delivery.,

Reporting: Generated and analysed reports on transaction activities, providing insights to senior management for decision-making.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Disclaimer

I hereby declare that the information given above is true to the best of my knowledge and belief.

Timeline

Authorizer

Kotak Mahindra Bank
02.2017 - Current

BSC HONS - MATHS

Sp Jain College (vksu)
VISHWAJEET KUMARAUTHORIZER