Gofrugal
Vishwajeet Lakal
Technical Support Engineer
Palsap
Summary
Committed to utilizing my skills to further the mission of a company. Adept in making key decisions and working with other professionals to achieve goals and solve problems. Skilled and experienced in product marketing, product introduction, and the overall management of a product life from conception to fruition. Experienced and skillful Inbound Customer Service Agent providing high-quality service to callers, working address and meet all needs.
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Technical Support Representative
Business
10.2022 - Current
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Education
Bachelor Of Arts -
YCMOU
03.2019 - 03.2022
D Pharmacy - undefined
SBNM’S D Pharmacy College
06.2020 - 06.2022
HSC - Science stream
JVM Junior College
06.2016 - 06.2018
Skills
Adaptability
undefinedFamilybackground
I belong to a middle-class farmer family which is located at Palsap (Osmanabad). In my family, we have three brothers along with parents. I am a younger child, my brother is working as an Automobile engineer and Implementation engineer respectively.
Personal Information
- Father's Name: Mr. Vishwanath Namdev Lakal
- Mother's Name: Mrs. Suman Vishwanath Lakal
- Date of Birth: 12/05/2000
- Nationality: India
- Religion: Hindu
Disclaimer
I hereby declare that the information given is best to my knowledge and belief., Pune, MM/DD/YY
Software
Timeline
Technical Support Representative
Business
10.2022 - Current
D Pharmacy - undefined
SBNM’S D Pharmacy College
06.2020 - 06.2022
Bachelor Of Arts -
YCMOU
03.2019 - 03.2022
HSC - Science stream
JVM Junior College
06.2016 - 06.2018
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