Vishwajeet Singh
Pratapgarh, UP
Summary
Driven sales professional excelling in client relationship management, strategic planning, and market analysis. Strong in communication, negotiation, and problem-solving, achieving high productivity and successful deal closures
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Success Manager
Koenig Solutions Pvt Ltd
Gurugram
12.2024 - Current
- Held end-to-end responsibility for managing global corporate clients’ IT training needs—from initial engagement to successful delivery.
- Collaborated with organizations worldwide to identify training gaps and offer tailored solutions aligned with business goals.
- Drove business growth by leveraging existing client data and converting warm leads into long-term accounts.
- Successfully added 5+ new enterprise clients through strategic relationship-building and consultative selling.
- Led face-to-face client meetings, handled requirement scoping, pricing negotiations, and closure of deals.
- Coordinated technical calls with subject matter experts; used in-house CRM and Outlook for communication, tracking, and planning.
- Prepared custom proposals, PowerPoint decks, and supported the complete vendor onboarding process.
Sales Executive
Binmile Technologies Pvt Ltd
Noida
05.2023 - 11.2024
- Drove B2B IT sales for the Digital Transformation and ServiceNow business units at Binmile, a global software engineering company specializing in custom software solutions and digital transformation services
- Conducted face-to-face and virtual meetings with clients across the US, UK, UAE, Indonesia, and India to understand their requirements and discuss potential collaborations
- Showcased the company's offerings, identified client pain points, and provided tailored solutions to address their specific needs
- Managed inbound and outbound marketing leads, ensuring they transitioned into Sales Accepted Leads (SAL) through effective lead nurturing
- Acquired 6 new logos and helped in revenue growth also added two more lines of offerings in the business
- Collaborated closely with the SVP and VP to nurture prospects and drive sales growth
- Cultivated and maintained strong, long-term relationships with clients, consistently meeting their needs and building trust through regular communication and personalized support
Quality Analyst & Trainer
Ienergizer Limited
Noida
11.2021 - 02.2023
- Worked at iEnergizer, one of Asia's largest Business Process Outsourcing providers, as a Quality Analyst and Trainer
- Managed comprehensive audits of inbound, outbound, email, and chat processes for leading food tech companies, Dineout and Swiggy, ensuring adherence to quality standards
- Promptly handled escalations to maintain exceptional customer satisfaction levels
- Ensured the accuracy and effectiveness of sales pitches, making them compelling and up to par with company standards
- Trained and led five batches of new hires, imparting essential skills for sales and customer service roles, contributing to their professional development
- Achieved a consistently high process quality score of 95%, showcasing a strong commitment to excellence and driving significant sales success
Education
Bachelor of Arts - Ancient History, Geography & Sociology
Allahabad State University
Pratapgrah01-2022
Intermediate - PCM
New Angles Sn Sec School
Pratapgarh01-2018
Skills
- B2B Sales
- IT Services & Consulting Selling
- Sales Pipeline Management
- Client Relationship Management
- Sales Strategy Development
- Presentation Skills
- Negotiation Skills
- Team Leadership
- Client relationship management
Certification
- Certified IT Course : Udemy
- CCC certificate
Accomplishments
- Cleared Indian Airforce Technical (X and Y Group) Exam, Interview and Physical
- Cleared Merchant Navy Examination & Interview
Timeline
Customer Success Manager
Koenig Solutions Pvt Ltd
12.2024 - Current
Sales Executive
Binmile Technologies Pvt Ltd
05.2023 - 11.2024
Quality Analyst & Trainer
Ienergizer Limited
11.2021 - 02.2023
Bachelor of Arts - Ancient History, Geography & Sociology
Allahabad State University
Intermediate - PCM
New Angles Sn Sec School
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