Total Experience: 4+ Years (Including 1 Years of technical Internship)
- Installation, Configuration & Management of ESXi host and vCenter Server
- Datastore creation management for ESXi host with SAN, vSAN, NAS, iSCSI
- VSphere Cluster configuration with DRS, HA, vMotion, FT to provide high availability and redundancy
- Deployment of Physical and Virtual Windows Servers with SCCM, ISO, OVF & VM Templates
- Management & monitoring of VMware and Windows environment for Storage, Compute & Network resource with Monitoring tool, created alarms through SMTP and console
- Extensive Troubleshooting of Windows Servers issues like No logon, Netlogon Service not running, Server is hung/Crashed, RDP & Certificate issues, Domain sync & Join issues, temp profile-permissions & Hardware issues etc. and providing best solutions within green SLA
- ESXi host and vCenter Server Patching, Upgrades and Firmware Updates
- P2V, V2V Migrations, OS upgrade including pre and post checks
- Management of Clone, Snapshot, Templates, and backup Virtual Machine
- Patch review & approval on every 2nd Tuesday-Wednesday and tracking for known issues, OOB patches
- OS patches deployment through SCCM & WSUS weekly to maintain compliance rate, automating patching task
- Patching log analysis & troubleshooting with registry, Command line using DISM, Patch staging, pending transactions, SCCM client remediation, content detection-download-install issues & troubleshooting
- Managing 3rd party application updates through Patch My PC application, troubleshooting and maintaining 95% compliance rate
- Windows Server onboarding to Defender antivirus solution in project
- Taking care of User escalations and fulfilling the request with customer high satisfaction rate till now
- Handling Priority 1 to 4 incidents, preparing RCA and Change Implementation as per need
- Working on Quarterly reported Vulnerability remediation for Patch, upgrade & configuration changes
- Experienced in Active Directory for user & computers, GPO's, DNS, DHCP for regular operations
- Runbook, SOP creation and solution documentation for new members and future records
- Completed Major Projects: Windows Server OS upgrade for more than 1000 legacy servers, Windows defender Onboarding for 2000 Servers, Firmware upgrade project, AD access improvement and Azure arc onboarding, Vulnerability remediation/Configuration change