VISHWAJIT MITRA
Trade Finance Consultant
Kolkata
Summary
Dedicated and results-driven banking professional with 14 years of experience in Banking Operations & Trade Finance, adept at managing complex financial transactions, analyzing market trends, and providing exceptional customer service. Seeking a challenging position in Trade Finance, Treasury and Digital Banking to utilize my skills and expertise for mutual growth.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Finacle Consultant
Infosys Ltd
Bangalore
01.2023 - Current
- Collaborated with clients to understand their banking processes and requirements, providing expert advice on implementing Finacle solutions tailored to their needs
- Led multiple Finacle implementation projects, ensuring seamless integration, customization, and successful deployment
- Conducted comprehensive training sessions for client staff, ensuring they were proficient in utilizing Finacle features and functionalities
- Provided ongoing technical support and troubleshooting services to clients, resolving issues promptly and ensuring client satisfaction
- Developed and maintained strong client relationships, earning positive feedback and repeat business opportunities
- Provided front-line technical support to Finacle users, addressing their queries, troubleshooting issues, and ensuring optimal system performance
- Maintained detailed records of support requests, resolutions, and follow-ups, ensuring accurate tracking and reporting of support activities
- Collaborated with the development team to escalate complex technical issues, contributing valuable insights for system enhancements and bug fixes.
Trade Finance Specialist
Axis Bank
Kolkata
10.2021 - 01.2023
- Oversaw and managed trade finance transactions, including letters of credit, documentary collections, and trade-related financing products
- Collaborated with clients to understand their trade finance needs and provided tailored solutions to facilitate international trade
- Conducted credit assessments, evaluated risks, and ensured compliance with regulatory requirements
- Established and maintained strong relationships with corporate clients, facilitating smooth trade finance operations
- Coordinated with internal departments such as credit, operations, and legal to ensure timely and accurate processing of trade finance transactions
- Timely Closure and follow up for regulatory documents relating Import and Export Payments and settlement of inward remittance.
Trade Finance and Cash Management Specialist
BNP Paribas
Kolkata
11.2017 - 09.2021
- Processed letters of credit, documentary collections, and trade finance-related documentation, ensuring accuracy and adherence to international trade regulations
- Conducted due diligence on clients and transactions, identifying potential risks and implementing necessary measures to mitigate them
- Assisted clients in understanding trade finance products and services, providing expert guidance on structuring deals to minimize risks
- Prepared and presented reports on trade finance activities, market trends, and competitor analysis to support decision-making processes
- Handled Cash Management Services and Digital Initiatives, migration and transformation projects at Bank
- Smooth processing of account on-boarding, due diligence and update of KYC/Re-KYC in existing accounts.
Trade Finance Manager
Axis bank
Kolkata
12.2014 - 11.2017
- Processed letters of credit, documentary collections, Bank Guarantee and trade finance-related documentation, ensuring accuracy and adherence to international trade regulations
- Conducted due diligence on clients and transactions, identifying potential risks and implementing necessary measures to mitigate them
- Assisted clients in understanding trade finance products and services, providing expert guidance on structuring deals to minimize risks
- Prepared and presented reports on trade finance activities, market trends, and competitor analysis to support decision-making processes.
Trade Finance Officer - Global Trade Services
Yes bank
Gurgaon
10.2011 - 12.2014
- Managed and processed import and export documentary collections, letters of credit, and trade finance transactions for corporate clients
- Reviewed trade documents to ensure compliance with international regulations and internal policies
- Collaborated with clients, suppliers, and stakeholders to resolve discrepancies and facilitate smooth transactions
- Conducted risk assessments and implemented risk mitigation strategies for trade finance deals
- Developed and maintained strong relationships with clients, fostering trust and loyalty.
Customer Service Manager
ICICI Bank
New Delhi
01.2009 - 04.2011
- Assisted customers with product inquiries, order status, and issue resolution, ensuring a high level of customer satisfaction
- Acted as a subject matter expert, providing guidance and support to junior customer service representatives and resolving complex customer issues
- Collaborated with other departments to address customer concerns, streamline processes, and improve overall customer experience
- Maintained accurate customer records and documentation, ensuring efficient follow-up and communication with customers
- Processed letters of credit, documentary collections, Bank Guarantee and trade finance-related documentation.
Education
Post Graduate Diploma - Banking
Manipal University
04.2008 - 05.2009
Bachelor's - Engineering
Pt. Ravi Shankar Shukla University
09.2002 - 05.2006
Skills
Financial Acumen International Trade Knowledge Risk Management Legal Understanding Documentary Skills Communication Skills Analytical Skills Compliance and Regulations Customer Service Networking Problem-Solving Software Proficiency Time Management
undefinedAccomplishments
- Strong understanding of international trade finance instruments and regulations
- Proficient in letters of credit, documentary collections, and trade finance-related products
- Excellent analytical and problem-solving skills
- Knowledgeable about trade finance trends, market analysis, and risk assessment
- Exceptional communication and interpersonal skills
- Attention to detail and ability to work under pressure
- Proficient in relevant software and tools (mention specific software if applicable)
- Finacle Implementation and Customization Support
- System Integration & Data Migration
- Troubleshooting and Technical Support
- Project Management
- SQL and Database Management
Certification
Certified in CTF from IIBF
Timeline
Finacle Consultant
Infosys Ltd
01.2023 - Current
Trade Finance Specialist
Axis Bank
10.2021 - 01.2023
Trade Finance and Cash Management Specialist
BNP Paribas
11.2017 - 09.2021
Trade Finance Manager
Axis bank
12.2014 - 11.2017
Trade Finance Officer - Global Trade Services
Yes bank
10.2011 - 12.2014
Customer Service Manager
ICICI Bank
01.2009 - 04.2011
Post Graduate Diploma - Banking
Manipal University
04.2008 - 05.2009
Bachelor's - Engineering
Pt. Ravi Shankar Shukla University
09.2002 - 05.2006
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