VISHWANATH G
Coimbatore
Summary
Started career with two years of rich marketing experience in Eureka Forbes Limited with concept selling product and mentoring the sales force to achieve targets. Over 19 years of experience in the field of transcription (medical). Presently working as Senior Quality Analyst for one of the matured medical transcription organization. Additionally acknowledged as an expert in proof reading, quality audits, customer handling and managing resources. Extensive experience in transcribing medical reports, quality audits and on time delivery of STAT reports.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Proofer
Cameo Corporate Services
Coimbatore
03.2020 - Current
- Client administration for medical reports
- Quality audit and proof reading of transcribed reported
- Client interactions on feedbacks and Opportunity for improvements
- Reviewed documents for content accuracy, spelling, grammar and punctuation errors.
- Proofread texts to ensure they meet company's standards of quality.
Team Lead
NuScript Data Solutions Pvt Ltd
Coimbatore
11.2023 - 05.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
Senior Quality Analyst
Medusind Solutions Private Limited
Coimbatore
04.2013 - 01.2020
- Account Head
- Requirement Elicitation, Competency development, Mentoring, Quality Assurance
- Quality Analyst
- Assisting QA team, Final review of report submission, random audits, sanity check for customer reports
- Technology Compliance
- Knowledge on Windows OS, C/C++, VB, Oracle, Java, Visual FoxPro, HTML, Networking
Account Head
Decipher Intime Transcription India Private Limited
Coimbatore
03.2008 - 04.2013
- Worked as Account Head for medical transcription division
- Managing end to end delivery
- Handling client requirements and ensuring its delivery on time
- Senior member of QA team
Senior Quality Analyst
Spryance India Private Limited
Coimbatore
01.2006 - 02.2008
- Random audits on medical reports
- Quality review of reports
- Customer relationship management
- Assessing QA feedbacks and reporting back to customer
Quality Analyst II
SPI Technologies
Coimbatore
01.2005 - 12.2005
- Training and mentoring to interns
- Quality review of reports
- Proofing and Quality assurance
- Client relationship management
Senior Medical Transcriptionist
HeartlandKG Hospital
Coimbatore
01.1999 - 12.2004
- Transcribing medical image reporting
- Quality review of reports
- Customer STAT report specialist
- Delivery assurance and SLA management
Marketing Experience
Eureka Forbes Limited
Bhopal
01.1997 - 12.1999
- Concept selling of Air Purifiers
- Heading team for sales
- Demonstration of product
- Took various assignments and ensuring the deliverables are met
- Continuously monitoring sales performance
- Leading team with morale to boost up sales
- Mentoring new recruits
Education
Master of Business Administration (Executive) - Human Resource and Marketing
National Institute of Business Administration
Chennai01.2006
Bachelors - Commerce
Indira Gandhi National Open University
New Delhi01.2001
Skills
- Regulatory Compliance
- Trend tracking
- Production Monitoring
- Performance monitoring
- Schedule Management
- Product Management
Certification
- Advance Diploma in Software Engineering, Windows, Pascal, C, C++, Tally & Foxbase, India Education Center, New Delhi, Delhi
- Diploma in Business Computing, Visual Basic, Oracle, Java, Visual Foxpro, HTML & Networking, Center for Entrepreneurship Development, Bhopal, Madhya Pradesh
Accomplishments
- Best Quality Award, 2004
- Direct Deliverable Quality Award, 2004
Technology Experience
RHEL 4.0/5.0, Win 2008R2/2003/2000/NT, Oracle 9i/8i, 9i/10g, SQL Server 2000, Visual FoxPro, Networking, HTML, Java, C/C
Timeline
Team Lead
NuScript Data Solutions Pvt Ltd
11.2023 - 05.2024
Proofer
Cameo Corporate Services
03.2020 - Current
Senior Quality Analyst
Medusind Solutions Private Limited
04.2013 - 01.2020
Account Head
Decipher Intime Transcription India Private Limited
03.2008 - 04.2013
Senior Quality Analyst
Spryance India Private Limited
01.2006 - 02.2008
Quality Analyst II
SPI Technologies
01.2005 - 12.2005
Senior Medical Transcriptionist
HeartlandKG Hospital
01.1999 - 12.2004
Marketing Experience
Eureka Forbes Limited
01.1997 - 12.1999
Master of Business Administration (Executive) - Human Resource and Marketing
National Institute of Business Administration
Bachelors - Commerce
Indira Gandhi National Open University
Similar Profiles
Palani EzhumalaiPalani Ezhumalai
Service Desk Manager at Tata Consultancy ServicesService Desk Manager at Tata Consultancy Services
D. SARANYAD. SARANYA
Process Associate at Eximio Services & Solutions Pvt. Ltd.Process Associate at Eximio Services & Solutions Pvt. Ltd.
Muddala HemachandraMuddala Hemachandra
Senior Sales Executive at KoneXions Back Office Services Pvt LtdSenior Sales Executive at KoneXions Back Office Services Pvt Ltd
DHANASEKARAN RAJUDHANASEKARAN RAJU
IT Project Manager at DXC TechnologyIT Project Manager at DXC Technology
Sundar LSundar L
Sr Manager Sales at Kennametal India LtdSr Manager Sales at Kennametal India Ltd