VISHWANATH K
Sales Manager
Bengaluru,KA
Summary
Customer-centric Sales, Operations & EV Business Leader with 9+ years of experience across automobile OEMs, EV retail, insurance and digital auto platforms. Proven expertise in dealer development, city-level sales management, EV experience center operations, CRM-driven sales processes, inside sales and business operations. Strong record of multi-branch management, team leadership, sales program execution, and customer lifecycle management.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Sales Manager – EV & City Operations
D & V Green Wheels Pvt Ltd (Ather Energy Partner)
11.2023 - Current
- Manage city-level EV sales operations across multiple experience centers (Hebbal, RR Nagar, Chikkaballapur, Devanahalli).
- Oversee dealer showroom operations, sales planning, inventory coordination, and daily performance tracking.
- Drive the EV experience center's performance, including walk-ins, test rides, bookings, and deliveries.
- Monitor CRM dashboards, lead funnel metrics, and conversion ratios to improve sales efficiency.
- Lead, train, and mentor sales advisors and team leads, ensuring target achievement.
- Coordinate with OEM, marketing, service, and operations teams to ensure a consistent customer experience.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Senior Relationship Manager – Sales
Pureride Technologies Pvt Ltd (SPINNY)
02.2022 - 06.2023
- Managed CRM-driven end-to-end customer sales lifecycle for used car sales.
- Handled lead qualification, follow-ups, negotiations, and closures.
- Improved customer experience, retention, and referral business.
- Coordinated with operations, logistics, and delivery teams to ensure seamless post-sales execution.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
Senior Sales Consultant / Team Leader
Bangalore Motors Pvt Ltd – Volkswagen
01.2019 - 01.2022
- Led a team of sales consultants, monitored KPIs, and coached team members.
- Managed dealer showroom sales operations, forecasting, and daily MIS reporting.
- Ensured adherence to OEM CRM processes, compliance standards, and CX benchmarks.
- Supported dealer-level campaign execution and sales programs.
- Established strong client relationships for increased customer loyalty and repeat business.
- Evaluated clients' needs and created plan of action to provide solutions.
Senior Customer Advisor
Concorde Motors India Ltd – Tata Motors
01.2016 - 01.2019
- Promoted from Customer Advisor to Senior Customer Advisor based on performance.
- Handled key customer accounts, escalations, and retention activities.
- Coordinated between sales, service, and operations teams to ensure customer satisfaction.
- Maintained CRM data accuracy and customer lifecycle records.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
- Navigated multiple software platforms simultaneously while assisting customers via phone calls or digital chats, showcasing strong multitasking abilities.
Customer Advisor
Prerana Motors – Tata Motors
05.2016 - 01.2016
- Managed customer onboarding, consultation, and post-sales coordination.
- Supported showroom sales processes and customer relationship management.
- Provided exceptional support during peak periods or staff shortages, demonstrating adaptability and commitment to excellence in service delivery.
- Led training sessions for new hires, equipping them with the knowledge needed for success in their roles.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
- Navigated multiple software platforms simultaneously while assisting customers via phone calls or digital chats, showcasing strong multitasking abilities.
- Participated in interactive training programs to expand knowledge of company products and policies.
- Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
Education
BBA - Management
Arunodaya University
Itanagar, India 04.2001 -
PUC - HEBA
Govt SGT PU College
Bengaluru, India 04.2001 -
School -
Vidhya Vardhaka Sangha High School
Bengaluru, India 04.2001 -
Skills
Dealer operations management
Certification
Introduction to MS Excel- Completed Simplilearn
Timeline
Sales Manager – EV & City Operations
D & V Green Wheels Pvt Ltd (Ather Energy Partner)
11.2023 - Current
Senior Relationship Manager – Sales
Pureride Technologies Pvt Ltd (SPINNY)
02.2022 - 06.2023
Senior Sales Consultant / Team Leader
Bangalore Motors Pvt Ltd – Volkswagen
01.2019 - 01.2022
Customer Advisor
Prerana Motors – Tata Motors
05.2016 - 01.2016
Senior Customer Advisor
Concorde Motors India Ltd – Tata Motors
01.2016 - 01.2019
BBA - Management
Arunodaya University
04.2001 -
PUC - HEBA
Govt SGT PU College
04.2001 -
School -
Vidhya Vardhaka Sangha High School
04.2001 -